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Reminder: Microsoft Internet Explorer 8 Campus Upgrade Begins Friday, Jan. 8

On Friday January 8th, the Office of Technology Services will begin upgrading campus faculty/staff office computers to Internet Explorer 8 (IE8). Like other updates, computers that are powered on and connected to the campus network will be updated automatically sometime between January 8 and 10 (we spread the distribution out over several days to avoid […]

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Tips and Training from the Office of Technology Services

Below is a list of our upcoming free training workshops. Scroll down to get this week?s software tip! Thursday, December 17 Blackboard Grade Center: Final Grade Submission, 9 ? 10 a.m., Cook 3 To register for workshops and view additional course information, go to {http://www.towson.edu/otstraining}. The site also contains self-help documents and movie tutorials as […]

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Tiger/Triton Upgrade on December 28 will provide a Ten-Fold Increase in Student File Storage

The Office of Technology Services will be upgrading the student servers Tiger and Triton on December 28. The servers will be unavailable from approximately 8 a.m. to 5 p.m. Tiger is used for student file shares and web pages, while Triton is used by Computer Science students. The quota for Tiger home directories will be […]

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December Emerging Technology Workshops

Emerging Technologies-Using Second Life as an Instructional Tool in a Computer Science Ethics Course The virtual reality environment of Second Life has applications as a collaborative, interactive, team-based learning instructional tool and is being implemented within a computer science ethics course here at Towson. Second Life is being used to initiate feedback from students on […]

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Student e-mail format change and Webmail Powered by Google upgrade info sessions

Student e-mail accounts are being migrated to a new e-mail environment, which will change the format of student e-mail addresses. The format under the current system is {username@towson.edu}; the new format will be {username@students.towson.edu}. On January 13, 2009 student e-mail addresses in PeopleSoft and Blackboard will be updated to the new e-mail format. E-mails sent […]

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VPN Service Being Replaced – Upgrade Now

Attention all faculty, staff and students that use the VPN service to access university resources at home: Towson University has implemented a new VPN service to increase reliability and provide support for additional platforms. The new VPN service will support all currently supported platforms, as well as Microsoft Vista, Apple Leopard and Apple Tiger. We […]

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New VPN Service Available

Attention all faculty, staff and students that use the VPN service to access university resources at home: Towson University has implemented a new VPN service to increase reliability and provide support for additional platforms. The new VPN service will support all currently supported platforms, as well as Microsoft Vista, Apple Leopard and Apple Tiger. Over […]

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E-mail Message Delivery Issues

The university has experienced e-mail delivery issues over the last few weeks. A majority of the issues are due to the large increase in spam e-mail messages that are coming into the campus. The total number of incoming messages has doubled since January. This means the mail hubs are working overtime to keep up with […]

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Safari Web Browser Not Recommended for University Windows Systems

If you run Apple software–such as iTunes–on a university Windows computer, recent Apple Software Updates will include an option for installing the Safari Web browser. Safari is not supported for the Windows platform at Towson University and may not be compatible with university Web sites such as Towson Online Services, Virtual Workspace, and Blackboard. Safari […]

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Apple MacBook Air Not a Recommended University Computer Purchase.

Apple has released an ultraportable laptop computer called the MacBook Air. While this computer model offers a very light compact system, it has a stripped-down set of features and connections when compared to other Apple laptop models. The MacBook Air has room for only one USB port; does not include a built-in optical drive, FireWire, […]

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OTS Installing Security Update

The Office of Technology Services will be deploying the McAfee VirusScan 8.5 security update to all campus computers after 5 p.m. the week of April 25 ? May 2. The upgrade should not disrupt computer usage as the installation will happen silently in the background.

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Warning! New Phishing Scam

There is a new phishing scam that is making its way around campus disguised as coming from Towson Online Services. It asks for your e-mail account information with a penalty of being disconnected. This is not an OTS practice. OTS would never request personal information over e-mail. Phishing is an intruder?s attempt to get your […]

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Phishing Season – Avoid Spam!

Towson University and dozens of college campuses across the country have been receiving thousands of targeted email that solicit personal information under the guise of a legitimate message. These emails are being used to phish for computer information such as usernames and passwords, though some ask for personal information such as a birth date. While […]

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McAfee 8.6 Antivirus Software Available for Macintosh Computers

McAfee VirusScan 8.6 antivirus software for Macintosh computers is now available to university faculty, staff and students for installation on university and personally owned computers. McAfee is provided free of charge to the campus community through the MEEC program. The software is compatible with Mac OS 10.4 Tiger and Mac OS 10.5 Leopard. Apple recommends […]

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Faculty Tips to Navigate the New PeopleSoft 9 (Towson Online Services)

In January 2008, the university underwent a major PeopleSoft upgrade, moving from version 8 of the application to version 9. The updated version includes many new features designed to make things easier and more intuitive for the end user. Visit our PeopleSoft 9 resource page at {http://www.towson.edu/ps9} for a great selection of tips, movie tutorials, […]

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Towson Online Services (PeopleSoft) Upgrade Makes Things Easier

Towson Online Services was upgraded to version 9 during the winter break. While we weren’t able to add the feature an overwhelming number of students requested (“Set All My Grades to an A”), the new version does make it easier and faster to take care of the business side of your academic life. The new […]

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Downtime Information for OTS Thursday Maintenance

This week, OTS maintenance will occur at 10 p.m. Thursday instead of Sunday to avoid conflicts with the Peoplesoft 9.0 upgrade. The following maintenance is planned: – The Towson Web site will be offline from 10 p.m. today until 2 a.m. Friday morning while it is migrated to new hardware. A temporary page with important […]

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Blackboard Content Management System Coming in January

Faculty are invited to preview the new Content Management System addition to Blackboard at a January 17 workshop from 1 to 3 p.m. in Cook 3. The Content Management System is a comprehensive online repository created by individual faculty members for course information, materials and resources. The content management system will allow faculty to share […]

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New Computer and Data Access Form

Effective immediately, OTS will no longer accept individual forms requesting computer accounts, PeopleSoft changes, Crystal Reports, and TOA/FRS accounts. We have consolidated these forms into one computer and data access form. We have also eliminated the use of social security numbers to better protect your privacy. The Account/Data Account Request form is located on the […]

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Apple Releases Mac OS X Leopard: Important Things to Consider Before Adopting

Apple released their new OS X v. 10.5 Leopard operating system October 26, 2007. All new Mac systems now ship with Leopard pre-installed, and an upgrade is available for those currently running Tiger. Leopard has a host of new and enhanced features that have met with positive reviews. Early reports from the field indicate Leopard […]

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