All PeopleSoft applications will be unavailable over the Memorial Day holiday weekend while The Office of Technology Services (OTS) performs a system upgrade. All core PeopleSoft systems – Human Resources, Student (Campus Solutions) and Financials – will be unavailable beginning at 4 p.m. today until 7 a.m. on Tuesday, May 31. In addition to the […]
Tag Archives | OTS
OTS Workshops + Changing Your Theme in TU’s WordPress
OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Upcoming OTS Training Workshops Wednesday, May 25th WordPress for Faculty, Staff & Organizations: Working Session – 9:00am-4:00pm – Cook 404A Thursday, May 26th Panopto – 1:30pm-3:00pm – Cook 404A Thursday, June 2nd WordPress for Faculty & Staff: Small Scale Web Publishing – 9:30am-11:30am – Cook 404A Tuesday, June […]
PeopleSoft unavailable
All PeopleSoft applications will be unavailable over the Memorial Day holiday weekend while The Office of Technology Services (OTS) performs a system upgrade. All core PeopleSoft systems – Human Resources, Student (Campus Solutions) and Financials – will be unavailable from 4 p.m. on Friday, May 27 until 7 a.m. on Tuesday, May 31. In addition […]
QuickTime for Windows Removed on Office Computers due to Security Risk
Apple has discontinued QuickTime for Windows and updates are no longer available. As a security precaution, the U.S. Department of Homeland Security is advising the uninstallation of QuickTime for Windows. Apple is still supporting QuickTime on Mac products. The Office of Technology Services (OTS) has already automatically uninstalled QuickTime and QuickTime Pro for Windows on […]
OTS Workshops + Excel Keyboard Shortcuts
Upcoming OTS Training Workshops OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Wednesday, May 25th WordPress for Faculty, Staff & Organizations: Working Session – 9:00am-4:00pm – Cook 404A Thursday, May 26th Panopto – 1:30pm-3:00pm – Cook 404A Thursday, June 2nd WordPress for Faculty & Staff: Small Scale Web Publishing – 9:30am-11:30am – Cook 404A Tuesday, June […]
To keep your TU website, add this to your end of semester checklist!
Office of Technology Services (OTS) is retiring the Tiger and Pages servers that host individual TU websites on July 1 – be sure to take action before leaving campus for the summer! How does this affect me? If you have a website on tiger.towson.edu or pages.towson.edu, after June 30 your website will no longer be […]
Report Classroom Technology Problems Right Away
The toughest problems to fix are the ones we don’t know about. If you have a problem with classroom technology like the audiovisual system (sound, projector, document camera, etc.) or the instructor computer, please report it right away. This can be a stressful time of year; in addition to teaching, student presentations are more frequent. […]
OTS Tech Table: Walk-up help with Office 365 & more
The OTS Tech Table offers walk-up help with technology services supported by the Office of Technology Services (OTS), including Office 365. Stop by the OTS Tech Table today between 11 a.m. and 1 p.m. in the lobby of Cook Library for help with our featured topics or any of our services! Date: TODAY, Thursday, May […]
Campus Network Upgrades for 2016: June Summer Sessions
This summer, the Office of Technology Services (OTS) plans to upgrade network equipment in several campus buildings. After many months of preparation, OTS has developed an upgrade plan that will minimize disruption to normal business operations, targeting the summer sessions for most of the work. Each upgrade has been organized to minimize the amount of […]
Only two months left to move your website!
The Office of Technology Services (OTS) is retiring the Tiger and Pages servers that host individual TU websites on July 1. How does this affect me? If you have a website on tiger.towson.edu or pages.towson.edu, after June 30 your website will no longer be accessible by the public. This affects all student, faculty, staff and […]
Introducing OTS Tech Table: walk-up help with devices & technology services
The Office of Technology Services (OTS) Tech Table will spotlight campus technology services and help students, faculty and staff with available technology at scheduled table locations around campus. These walk-up support sessions will feature topics such as Office 365, WebEx, WordPress and Blackboard, but OTS staff will answer questions about any of our services. Bring […]
Downtime Information for OTS’ Sunday Maintenance Window: Wireless Network and Internet affected
The Office of Technology Services (OTS) will perform maintenance on the university’s network infrastructure this Sunday, April 24 from 6 a.m. until 9 a.m. During this time all university services, including the wireless network, may be intermittently unavailable. In addition, if you are on campus, you will be intermittently unable to connect to the Internet. […]
Downtime Information for OTS’ Sunday Maintenance Window: Student email and other services affected
The Office of Technology Services (OTS) will perform system maintenance this Sunday, April 17 from 8 a.m. until 11 a.m. The Shibboleth Authentication service which is used for logging into various web apps with your TU NetID, will be intermittently unavailable during that window. This means you may not have access to web applications that […]
Blackboard 24/7 support is coming this week!
On Thursday, April 7, Blackboard support services will be available to campus 24 hours a day, 7 days a week. This means getting help with Blackboard whenever you need it. Through this new Blackboard 24/7 support portal, faculty and students will be able to: perform live chats with Blackboard, Inc. support staff speak directly with […]
OTS Training’s New Software Sessions: 90-120 minutes of software training in a short 10 minute video
Need to learn about how to use technology topic but short on time? Skip the workshop, watch a brief video instead! OTS Training introduces Software Sessions, a series of comprehensive videos that condense 90-120 minutes of technology training into 10 minutes. Each video is chaptered, giving you quick control over watching the segments that you […]
Get important service availability information from the new OTS Alerts
The Office of Technology Services (OTS) uses OTS Alerts to post important information about service interruptions, upgrades and security alerts. This includes issue status for services like PeopleSoft, Blackboard, the Internet and other campus connectivity. The OTS Alerts site has a new look, but the URL will not change. Visit http://alerts.towson.edu to view informational posts and […]
Google Android announces OS security issues
In the March 2016 Android Security Bulletin, Google Android has announced critical security vulnerabilities issues within their in Operating System (OS). The most severe of these issues is a critical security vulnerability that could enable remote code execution on an affected device through multiple methods such as email, web browsing and MMS when processing media files. Partners, such as LG and Samsung […]
Blackboard 24/7 support coming this spring
This spring, Blackboard support services will be available to campus 24 hours a day, 7 days a week. This means getting help with Blackboard whenever you need it. Through this new Blackboard 24/7 support portal, faculty and students will be able to: perform live chats with Blackboard, Inc. support staff speak directly with a Blackboard, […]
Tour the new TU website
Take a quick, 3 minute video tour of the redesigned and reorganized Towson University website! In the video, OTS Training provides an overview of the new www.towson.edu navigation and new key features, including how to search the site.
Out of Office? Set up an auto-reply.
If you are out sick or away on vacation, let people who send you email messages know that you are unavailable with an “Out of Office” auto reply email. Certain group mailboxes can also use this customizable feature to auto-respond to incoming emails. Replies can be manually set or scheduled to begin and end on specific dates, and can include […]
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