The Office of Technology Services (OTS) will perform system maintenance beginning at 10 p.m. on Saturday, August 6 through noon on Sunday, August 7. Please plan accordingly as the following services will be offline and intermittently unavailable during this extended maintenance window: PeopleSoft Campus Solutions PeopleSoft Financial Services PeopleSoft HCM PeopleSoft Portal – MyTU HighPoint […]
Tag Archives | OTS
OTS Training Workshops + Recover an Unsaved File in Microsoft Office
Upcoming OTS Training Workshops: Tuesday, August 9th Blackboard – Introduction – 10:00am-11:30am – Online Wednesday, August 10th WordPress for Staff: Small Scale Web Publishing – 2:00pm-4:00pm – Cook 404A Thursday, August 11th Blackboard – Interactive Tools – 10:00am-11:30am – Online Tuesday, August 16th Blackboard – Tests and Assignments – 10:00am-11:30am – Online Thursday, August 18th […]
Do you need help finding or managing printers in your area?
Over the next several weeks, the Office of Technology Services (OTS) will be implementing a new printer management system called PrinterLogic. This system makes finding and managing printers very easy with a user-friendly web interface. A printer tool will be installed on all campus computers to make adding, deleting, and configuring printers easier. You may […]
OTS Training Workshops + Creating a Mail Merge (Video)
Upcoming OTS Training Workshops: Thursday, July 28th WordPress for Organizations: Small Scale Web Publishing – 10:00am-12:00pm – Cook 404A Tuesday, August 9th Blackboard – Introduction – 10:00am-11:30am – Online Wednesday, August 10th WordPress for Staff: Small Scale Web Publishing – 2:00pm-4:00pm – Cook 404A Thursday, August 11th Blackboard – Interactive Tools – 10:00am-11:30am – Online […]
Downtime Information for OTS’ Sunday Maintenance: Network Outages
The Office of Technology Services (OTS) will perform scheduled maintenance this Sunday, July 24 from 6 a.m. until noon. During this time there will be intermittent network outages in some buildings. When maintenance is complete, posts will be made to the OTS Alerts website http://alerts.towson.edu and twitter @OTSAlerts. As a reminder, the Office of Technology Services’ maintenance […]
Today’s OTS Tech Table: Walk-up support for technology that you use at work!
Confused about conference calls and desk phone features? Unsure how to use Office 365? Stumped by syncing email & calendars on a mobile device? The OTS Tech Table offers quick walk-up help with technology services supported by the Office of Technology Services (OTS). Stop by the OTS Tech Table today between 11 a.m. and 1 p.m. in […]
OTS Tech Table: Walk-up support for technology that you use at work!
Confused about conference calls and desk phone features? Unsure how to use Office 365? Stumped by syncing email & calendars on a mobile device? The OTS Tech Table offers quick walk-up help with technology services supported by the Office of Technology Services (OTS). Stop by the OTS Tech Table tomorrow between 11 a.m. and 1 p.m. in […]
Downtime Information for OTS’ Sunday Maintenance Window
The Office of Technology Services (OTS) will perform system maintenance this Sunday, July 10th from 7 a.m. until 10:00a.m.. The following services will be intermittently offline during the maintenance window: PeopleSoft Campus Solutions PeopleSoft Financial Services Portal RMS (Housing) Inside (some functions) Business Objects Call Accounting (phone billing) ImageNow SharePoint Due to the nature of […]
Administration Building Telephone and Network Outage
This summer, the Office of Technology Services (OTS) plans to upgrade network equipment in the Administration Building. OTS will perform this scheduled upgrade on Sunday, August 7, 2016. Services will go offline in the morning and will be restored throughout the day. By the end of the day, all services will be restored. The following […]
MyTU login portal maintenance canceled
The Office of Technology Services (OTS) was scheduled to perform system maintenance on the MyTU Faculty/Staff login portal on Thursday, June 30, from 6 – 8 p.m. This maintenance has been canceled.
Reminder: Java 8 to be Automatically Updated on All TU-Owned Computers
The Office of Technology Services (OTS) will automatically update all Towson-owned computers to Java 8 on July 6, 2016. All old versions of Java (7 and older) will be removed for security purposes. Oracle, the developer of Java, highly recommends this as a standard practice because older versions or multiple versions of Java on a computer presents serious […]
OTS Training Workshops + Tips for Managing Email
OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Upcoming OTS Training Workshops: Tuesday, June 21st WordPress for Faculty, Staff & Organizations: Working Session – 9:00am-4:00pm – Cook 404A Friday, June 24th Office 365: OneDrive – 9:30am-11:30am – Cook 404A Wednesday, June 29th WordPress for Faculty/Staff: Small Scale Web Publishing […]
Free Microsoft Office Workbooks
In preparation for the arrival of Office 2016, OTS Training is giving away Microsoft Office 2013 training workbooks. Titles include: Excel 2013 Basic Outlook 2013 Basic Office 2013 New Features PowerPoint 2013 Basic Office 365 Web Apps and Collaboration Word 2013: Styles, Section Breaks, and Columns Word 2013: Mail Merge and Macros Word 2013: Working […]
All new TU computers will have Windows 10
Effective immediately, new TU computers will have Microsoft Windows 10, the newest version of Windows. Windows 10 offers better performance and functionality plus incorporates new security features to protect your information, and the university as a whole. Currently, the campus primarily uses Windows 7, with a few people using Windows 8 (Microsoft never made Windows […]
OTS warns of possible TeamViewer breach
Recently, news has broken that TeamViewer, an application that allows remote access to a computer, may have been breached but the company is denying those claims. However, it has been confirmed that many users of TeamViewer have had their accounts compromised, and unauthorized hackers have been gaining access to their computers using TeamViewer. Read the article. […]
Need Blackboard Support?
Faculty and students can get online help with Blackboard any time of day, any day of the year with Blackboard 24/7. Through this support service, the following options are available: Phone support Live Chat with a Blackboard expert Ticket submission for reporting issues FAQs & Knowledge Base Course & Course combine request forms TU’s Blackboard […]
OTS Training Workshops + Need Help With Your WordPress Site?
OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Upcoming OTS Training Workshops: Thursday, June 2nd WordPress for Faculty & Staff: Small Scale Web Publishing – 9:30am-11:30am – Cook 404A Tuesday, June 7th WebEx Training for Students – 11:00am-12:00pm – WebEx Session Tuesday, June 7th Excel: Advanced – 1:00pm-4:00pm – Admin 113A Wednesday, June 8th Office […]
One month left to move your TU website!
The Office of Technology Services (OTS) is retiring the Tiger and Pages servers that host individual TU websites on July 1 – TU website owners have one month to take action! How does this affect me? If you have a website on tiger.towson.edu or pages.towson.edu, after June 30 your website will no longer be accessible by the public. […]
Automatic Update to Java 8 on All Towson-Owned Computers Due to Security Risks
The Office of Technology Services (OTS) will automatically update all Towson-owned computers to Java 8 on July 6, 2016. All old versions of Java (7 and older) will be removed for security purposes. Oracle, the developer of Java, highly recommends this as a standard practice because older versions or multiple versions of Java on a computer presents serious […]
Master Events Calendar
Towerlight Today
Hate Hurts
