Office of Technology Services (OTS) Help Center From June 1 to August 6: Monday to Thursday: 8 a.m. to 7 p.m. Friday: 8 a.m. to 5 p.m. Saturday: 9 a.m. to 5 p.m. Sunday: Closed From August 7 to August 29: Monday to Friday: 8 a.m. to 5 p.m. Saturday and Sunday: Closed OTS PC […]
Tag Archives | Computing and Networking Notices
OTS Explains Suspicious E-mails Sent Yesterday
The Office of Technology Services (OTS) was notified yesterday that several students received suspicious e-mails in the form of a reply to an e-mail they had never sent. These e-mails are not spreading viruses in any way. In all cases like this OTS recommends disregarding any suspicious messages and deleting them from your inbox. This […]
For Mac OS X Users Only: Apple Releases Security Update
Apple recently released a security update for the Macintosh OS X vulnerability identified over the weekend. The vulnerability, which affects any version of Mac OS X only, was found in Apple?s Help Viewer application and could potentially erase a user?s hard drive after browsing the Web. To install the security update, the Office of Technology […]
For Mac OS X Users Only: Critical Security Alert
The Office of Technology Services (OTS) recently identified a highly critical vulnerability for Macintosh OS X computers. Any version of Macintosh OS X running Internet Explorer, Safari or other Web browsers can be used to exploit a vulnerability in Apple’s Help application, in which a malicious script can be run to erase the contents of […]
New Account Management Features in Open Webmail!
Beginning today, Thursday, May 13, the Office of Technology Services (OTS) is introducing two new features that will help you to better manage your e-mail storage space. A new graphic in Open Webmail informs you of the percentage of space you have used out of the amount allocated to you by the university. By monitoring […]
New Administration and Finance Division Web Site
The university community is invited to view the Administration and Finance Division?s new Web site, which will officially go live Wednesday, May 12. The Web site is located at {http://wwwnew.towson.edu/adminfinance}. The Web site provides convenient access to critical information from the division?s operating units, which include Auxiliary Services, Facilities Management, Fiscal Planning and Services, the […]
File Management Tips in Response to Sasser Worm
Due to recent effects of the Sasser worm, many students working in campus labs lost in-progress documents when the worm spontaneously caused their computer to reboot. This is unfortunate, especially since most of the problems could have been prevented by saving work frequently. The Office of Technology Services (OTS) offers the following file management tips […]
Sasser Worm Update
The Sasser worm, which hit the Towson University campus on Saturday, May 1, continues to infect Windows computers that are either not part of the TowsonU domain, are not up-to-date with Windows service patches, or have not been updated with the latest anti-virus files. Unlike other recent viruses, Sasser is NOT spread by e-mail. If […]
Attention Mac Users: Daily Digest and eTU Now Available to You!
Each issue of Daily Digest and eTU now includes an Internet address so Macintosh users can read and view the publications in their entirety. In Daily Digest, the Web address is located directly under that issue?s date. In the e-mailed version of eTU, look for the address directly after the words, ?View eTU on the […]
OTS Alerts Bulletin Board Now Available!
The Office of Technology Services (OTS) now offers an online bulletin board for up-to-the-minute notifications on computing news at the TU campus. OTS Alerts is the most timely and authoritative source for information on performance issues, service disruptions and maintenances relating to the university?s computing, application, network and telephone systems. It also provides security-related information, […]
Virtual Private Network Now Available for Network Access from Off-campus Locations
Computer security threats are more complex and numerous than ever before, and in response, the Office of Technology Services (OTS) has implemented a new technology that will increase security and functionality for off-campus computer users. The Virtual Private Network (VPN) allows faculty and staff to access TU?s network from off-campus locations. It transmits data between […]
Attention Macintosh Users: Instructions for Manually Mapping H: and O: Drives
Due to recent changes to Office of Technology Services servers, any client-side settings on Macintosh computers which allow H: and O: drives to be automatically mapped at boot-up will most likely be broken and will need to be manually recreated. Please refer to the following Knowledge Base article for instructions on how this can be […]
Virus Alert from the Office of Technology Services
The Office of Technology Services (OTS) was notified early Monday of a computer virus, dubbed ?Sober? or ?Sophon? circulating the Internet. The virus, which affects Windows-based machines only, is spread via attachments to e-mails claiming to contain a patch from Microsoft. At this time, all ?@towson.edu? e-mail addresses have been blocked from the virus, making […]
Clarification on Spoofed Virus E-mails Sent Sunday and Monday
Over the weekend, the Office of Technology Services successfully detected and removed a virus from the university e-mail system. The attempted virus distribution used a process called “e-mail spoofing,” in which a sender impersonates a legitimate person. In this case, the e-mails were configured to appear as if they were sent by a university employee. […]
Reminder: Saber E-mail Addresses Unavailable Beginning Monday, March 22
This notice serves as a reminder that effective Monday, March 22, all ?@saber.towson.edu? e-mail addresses will be eliminated in an effort to standardize TU?s e-mail system to include only ?@towson.edu? addresses. The majority of faculty and staff members use ?@towson.edu? addresses and will not be affected. Please contact the Help Center, x4-5151 or {helpcenter@towson.edu}, if […]
Reminder: Security Updates to Campus Computers
For the past several months, Computing and Network Services has regularly deployed security updates and patches to Windows-based computers in an effort to take a more active role in ensuring that campus computers are protected from the threat of virus attacks. This is a reminder that CANS will continue this process throughout the spring semester. […]
Effective Monday, March 22: Saber E-mail Addresses No Longer Available
Effective Monday, March 22, all ?@saber.towson.edu? e-mail addresses will be eliminated in an effort to standardize TU?s e-mail system to include only ?@towson.edu? addresses. The majority of faculty and staff members use ?@towson.edu? addresses and will not be affected. Please contact the Computing and Network Services Help Center, x4-5151 or {helpcenter@towson.edu}, if you need clarification […]
Virus Alert from Computing and Network Services
Computing and Network Services was notified early Tuesday of a computer worm, dubbed ?Mydoom,? ?Novarg? or ?WORM_MIMAIL.R,? circulating rapidly around the Internet. The worm, which affects Microsoft Windows-based machines only, is received in the form of an e-mail with random senders? addresses and subject lines. The body of the e-mail varies, but most include an […]
Firewall to be Installed Friday, Jan. 23, 10 a.m.
Computing and Network Services will install the campus firewall tomorrow, Friday, Jan. 23, at 10 a.m. A firewall is a combination of network hardware and software that protects internal computers from outside intrusion. It will greatly increase and improve the security of the campus network by protecting it from outside intrusion, such as viruses, worms […]
Reminder: CANS to Install Firewall for Trial Run, Wednesday, Jan. 21, 10 a.m.-2 p.m.
This announcement serves as a reminder that Computing and Network Services will conclude the final testing phase for the campus firewall by installing it for a trial run Wednesday, Jan. 21, 10 a.m.-2 p.m. During the trial run CANS technicians will ensure the firewall works properly before permanently installing it Friday, Jan. 23, 10 a.m. […]
Master Events Calendar
Towerlight Today
Hate Hurts
