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Dell Recall Info Now Available on OTS Web Site

The Office of Technology Services (OTS) was notified Saturday, Oct. 9 that Dell has voluntarily recalled certain AC adapters used with its notebook PCs. The recalled adapters can overheat, possibly causing fire or electrical shock. OTS has provided detailed information about the recall at {http://wwwnew.towson.edu/adminfinance/ots/helpcenter/DellRecall.asp}. Please review the information to determine if you own one […]

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Attention Dell Laptop Users: Dell Recalls Adapter

The Office of Technology Services was notified Saturday that Dell has voluntarily recalled certain AC adapters used with its notebook PCs. The recalled adapters can overheat, possibly causing fire or electrical shocks. Details from a U.S. Consumer Product Safety Commission press release follow. The information will help you to determine if you own one of […]

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Attention Dell Laptop Users: Dell Recalls Adapter

The Office of Technology Services was notified Saturday that Dell has voluntarily recalled certain AC adapters used with its notebook PCs. The recalled adapters can overheat, possibly causing fire or electrical shocks. Details from a U.S. Consumer Product Safety Commission press release follow. The information will help you to determine if you own one of […]

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OTS Field Support Brings Technology Support Closer to Customer

In an effort to provide better and more direct technology support services to faculty and staff, the Office of Technology Services (OTS) recently implemented a new model for field support. In the new model technology support is dispatched and distributed based on three geographic regions, or precincts, on campus. A campus map showing the three […]

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OTS Delivers Patch for Microsoft Security Vulnerability

Last week Microsoft announced a new critical security vulnerability affecting versions of its Windows operating systems and many of its software products. Office of Technology Services (OTS) engineers have tested and verified a utility to detect and patch most affected software on all OTS-managed computers. Due to the severity of this vulnerability, the update was […]

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OTS Alerts Bulletin Board Keeps You Posted

Did you know that the Office of Technology Services (OTS) offers an online bulletin board for up-to-the-minute notifications on computing news at the TU campus? OTS Alerts is the most timely and authoritative source for information on performance issues, service disruptions and maintenances relating to the university?s computing, application, network and telephone systems. It also […]

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Towson 2010: View President Caret’s Fall Address Online

Witness President Robert L. Caret’s vision for the next chapter of Towson University’s history! Dr. Caret gave his Fall Address September 8 in Stephens Hall. If you were unable to attend, you can now view the event on your computer. Go to {http://www.towson.edu/videos} to view it. You can also visit the Towson 2010 Web site […]

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Computing Problems Got You Down? Click Here for Resources

Student Computing Services (SCS) offers a triad of support services in a single, convenient location, Cook Library, room 35. Need a quiet place to work? The SCS Computer Lab (CK 35) is open every day to students of every major. The lab features dozens of networked computers and all the standard applications and hardware you […]

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Welcome Back! Click Here for Computing Resources at Your Fingertips!

Welcome back, knowledge-hungry masses! As you boot-up your computers for another semester of scholarly contemplation, don’t forget that Student Computing Services (SCS) stands ready to help. SCS offers a triad of support services in a single, convenient location, Cook Library, room 35. Need a quiet place to work? The SCS Computer Lab (CK 35) is […]

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Virus Alert: How to Remove and Protect Against Viruses

Over the past few days, Student Computing Services (SCS) has identified several instances of virus activity on campus. Most cases are a result of students coming to campus with a computer that is already infected or computers that do not have adequate virus protection. If infected, you will most likely receive notification that your computer […]

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Recommendations for Windows XP Service Pack 2

Service Pack 2 for Microsoft Windows XP was recently released and will soon be available for download via Windows Update. This service pack includes significant changes to the security and functionality of Windows XP. At this time the Office of Technology Services (OTS) does not recommend upgrading university-owned computers running Windows XP to Service Pack […]

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*** Emergency Maintenance for H: and O: Network Drives ***

There will be additional maintenance performed on H: and O: network drives from 10:00 p.m. to 11:30 p.m. this evening to try to correct stability issues that have occurred over the past week. During this time, access to your personal H: drive and your departmental O: drive will be unavailable and the amount of time […]

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OTS Expands Technology Support for Fall Semester 2004

One of the main goals of the Office of Technology Services? (OTS) spring 2004 reorganization was to provide the campus with better and more direct technology support services. Over the past several months, OTS? Technology Support Services unit has tackled this goal, evaluating the campus? support needs and responding by planning for new services and […]

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Towson Unplugged Wireless Installation Underway

On Monday, Aug. 16, the Office of Technology Services (OTS) will complete the network upgrade project. Towson University will then boast a completely new, state-of-the-art wired network that provides increased reliability, performance, manageability and security. Upgrading the core network infrastructure was done in part to provide a reliable foundation on which to build Towson Unplugged, […]

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Networking Issues Filed Through the Help Center

Over the next week, the Office of Technology Services (OTS) requests the campus’ patience when filing networking issues and problems through the Help Center. OTS’ Networking and Communication Services unit is currently focusing its resources on completing the campus’ network upgrade project. The Help Center is resolving all networking issues on a first-come first-served basis […]

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SCS Expands Student Support; Phases Out Guest Lecture Service

As part of the spring 2004 reorganization of the campus? technology support groups, services offered by Student Computing Services (SCS) will be refocused more directly on its student clients. This change reflects SCS? mission to support student technology orientation, skills assessment and development in computer software and campus computing resources. Guest Lectures for Faculty Being […]

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Campus Data Network Upgrade Project

The campus network upgrade project will begin on Thursday, July 15 and be completed by Sunday, August 15, 2004. Migration will occur on a building-by-building basis. Please refer to the Campus Migration Schedule: {http://wwwnew.towson.edu/adminfinance/ots/networkcom/unpluggeddowntimes.asp}. This upgrade will provide the university with increased network reliability, performance, manageability and security. The project will also include the installation […]

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Introducing Towson Unplugged

Towson Unplugged is Towson University?s upcoming wireless network, scheduled to be available by the completion of fall semester 2004. The campus-wide wireless network, which will be one of the largest in Maryland, will allow you to use laptops and other handheld devices to access network resources, including the Internet, without being physically connected to a […]

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Towson University Cuts the Cord — Work with Cisco Spurs New Campus Wireless Network

Towson University and Cisco Systems, Inc. have recently teamed up for a $3.2 million upgrade to TU?s network, which will include one of Maryland?s largest wireless networks. The upgrades will provide the university with increased reliability, performance, manageability and security. Cisco, the worldwide leader in networking for the Internet, has worked with TU over the […]

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Fiscal Year 2004 ends on June 30, 2004

Please take a few minutes to read through this message which includes deadlines, suggestions and reminders associated with Accounts Payable Invoices, Business Travel/Working Fund Settlements, Visa Procard, Interdepartmental Invoices, FRS Transaction Submission System, Payroll Accruals, Open Commitments, Appropriation Transfers, Obligations, Inventory and Prepaid Supplies. Accounts Payable Deadline: Wednesday, June 30, 2004. All Accounts Payable invoices […]

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