In 2016, the Office of Technology Services (OTS) plans to upgrade network equipment in several campus buildings. After many months of preparation, OTS has developed an upgrade plan that will minimize disruption to normal business operations, targeting the January and summer sessions for most of the work. Each upgrade has been organized to minimize the […]
Tag Archives | OTS
Downtime for OTS’ Sunday Maintenance Window
The Office of Technology Services (OTS) will perform system maintenance this Sunday, December 13 from 7 a.m. until 10 a.m. The following services will be offline at some point during the maintenance window: PeopleSoft Campus Solutions PeopleSoft Financial Services Portal RMS (Housing) Inside (some functions) Business Objects Grad Call Accounting (phone billing) ImageNow Due to the nature […]
Downtime Information for OTS’ Sunday Maintenance Window
The Office of Technology Services (OTS) will perform maintenance on the university’s network infrastructure this Sunday, December 6, from 6:30 a.m. until 9 a.m. During this time all university services, including the wireless network, may be intermittently unavailable. In addition, if you are on campus, you will be intermittently unable to connect to the Internet. OTS will make […]
Tips for Safe Online Holiday Shopping
It’s that time of year again – food, fun, parties and online shopping. While taking advantage of all the online specials, free shipping and last-minute deals this holiday season, use these tips from the Office of Information Security to help minimize your risk of becoming a cyber victim: Be cautious of the devices you use […]
Changes to Student NetIDs and Email
Some minor changes are coming to student NetIDs that will affect how students access Webmail Powered by Google (http://webmail.towson.edu) and manage their passwords. Passwords On November 23, the way in which student NetID passwords expire will change: Student passwords currently expire every 180 days. The time period will be extended so students will need to change […]
Downtime Information for OTS’ Sunday Maintenance Window
The Office of Technology Services (OTS) will perform system maintenance this Sunday, November 15, from 7 a.m. until noon. During that time, the following services will be offline: PeopleSoft Financial Services PeopleSoft Campus Solutions Portal ImageNow RMS (Housing) Inside Business Objects Grad Call Accounting (phone billing) When maintenance is complete, a post will be made to the […]
OTS introduces a New Security Service for Email: Data Loss Prevention
The Towson University email system now has a Data Loss Prevention (DLP) security service. The Office of Technology Services (OTS) has implemented this automated security function on all TU faculty and staff email accounts, effective today. No action is required from account holders. DLP security service identifies confidential data that is sent from and received […]
Downtime Information for OTS’ Sunday Maintenance Window
The Office of Technology Services (OTS) will perform system maintenance on the university’s connection to the Internet this Sunday, November 1, from 7 a.m. until 8 a.m. During this time all university services will be intermittently unavailable. In addition, if you are on campus, you will be intermittently unable to connect to the Internet. OTS will make […]
Don’t get tricked – Get tips for recognizing Malware
National Cyber Security Awareness Month ends on Halloween. Much like trick-or-treaters and other Halloween mischief makers, malware can use ‘costumes’ to disguise what it is and to trick you into installing it. The Office of Information Security reminds the campus that if you know what to look for, you can avoid being tricked. Trojan Horses […]
Computer Trade-Up Program: New Eligibility Requirements and New Qualifications for Faculty and Staff systems
Towson University makes computer replacements available to current faculty and staff through the Computer Trade-Up Program. Updates on eligibility and qualifications for participating in this program are provided below. Change in Eligibility Requirements The university EduCycle Computer Reconditioning Program will now provide upgraded computers to student employees and graduate assistants—they are no longer available through […]
PST Migration for Faculty and Staff
Imagine having all your Towson email in one location and accessing them from anywhere, on any device. To make this a reality, the Office of Technology Services will be migrating the email in your Personal Folders (PST files) to your TU mailbox. Historically, PST files have been used on campus by Windows users to archive email and […]
Downtime Information for OTS’ Sunday Maintenance Window
The Office of Technology Services (OTS) will perform system maintenance this Sunday, October 25, from 6 a.m. until 8 a.m. All Office 365 services will be unavailable intermittently during the maintenance window. This includes: Exchange Email (faculty/staff) OneDrive for Business (students and faculty/staff) Skype for Business (students and faculty/staff) Office 365 ProPlus software downloads/activations Office 365 portal (office.towson.edu) […]
Downtime Information for OTS’ Sunday Maintenance Window
The Office of Technology Services (OTS) will perform system maintenance this Sunday, October 18, from 7 a.m. until 10 a.m. The following services will be offline during the maintenance window: PeopleSoft Campus Solutions PeopleSoft Financial Services Portal RMS (Housing) Inside (some functions) Resource25 Business Objects Grad Call Accounting (phone billing) ImageNow Due to the nature of the maintenance, […]
Need software? Don’t know where to go?
The Office of Technology Services (OTS) is currently populating an online searchable database which consolidates all software information for the university. This resource will serve as the university’s Software Inventory and will function similarly to the university’s A to Z Directory, enabling faculty, staff and students to: Easily find and access software titles needed for […]
Google Authentication Issues Affecting Student Email Access on iOS Devices are Resolved
In a T3 announcement last week, the Office of Technology Services (OTS) communicated that students using iOS devices (i.e., iPods, iPhones, iPads) were experiencing problems logging into their TU Webmail and other Google apps following a password change or iOS upgrade. This issue affected the Google Mail app, the built in iOS Mail app, Google Drive, Google Sheets, […]
October is National Cyber Security Awareness Month
The U.S. Department of Homeland Security and the National Cyber Security Alliance have designated October National Cyber Security Awareness Month (NCSAM). This collaborative effort between government and industry was created to ensure that every American has the resources they need to stay safer and more secure online. 2015 marks the 12th year of NCSAM. The […]
OTS Training: An Overview of the File Delivery Service (FDS)
OTS Training presents An Overview of the File Delivery Service, an instructional video on how to send and receive files that are too large for transmission through TU email. For more information about this video or any additional training topics, please contact OTS Training at training@towson.edu or 410-704-4070.
Downtime Information for OTS’ Sunday Maintenance Window
This Sunday, October 4, from 7 a.m. until 9 a.m. the Office of Technology Services (OTS) will perform maintenance on the university’s connection to the Internet. During this time, all university services will be intermittently unavailable. In addition, if you are on campus, you will be intermittently unable to connect to the Internet. OTS will make every effort […]
OTS Training: How to retrieve your TU email from anywhere
OTS Training presents Understanding Email at Towson, an instructional video that explains how to view and access TU email from any location. Your email account at Towson University is part of Office 365. For more information about this video or any additional training topics, please contact OTS Training at training@towson.edu or 410-704-4070.
tu-secure Wireless Network: potential login changes
On Monday, October 5, 2015, the Office of Technology Services (OTS) will stop supporting the use of an older, less secure authentication protocol for logging into the tu-secure wireless network. Most devices should automatically adapt, but those running MacOS X Mavericks and iOS 7 and earlier may experience problems logging into tu-secure. If you have difficulty, […]
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