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Duo Multi-Factor Authentication is coming to Towson University

You may have noticed that your bank, credit card companies and even the Social Security Administration require use of multi-factor authentication when logging into their systems. This extra step proves that you are you when accessing accounts. Towson University is joining this security movement and the Office of Technology Services (OTS) will be implementing Duo […]

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Downtime Information for OTS’ Sunday Maintenance Window

The Office of Technology Services (OTS) is performing system maintenance this Sunday, June 4, from 7 a.m. until noon. The following services will be intermittently offline during the maintenance window: • PeopleSoft Campus Solutions • PeopleSoft Financial Services • PeopleSoft Human Capital Management • PSSHARES • MyTU Portal • RMS (Housing) • Inside (some functions) […]

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Locked out? Computer Therapy shows you how to reset your expired password

If you’ve let your NetID password expire, you are probably locked out of access to TU systems, including your campus computer. Watch this week’s Computer Therapy to learn how to use TU’s Reset Password tool to get back in. Do you have an idea for a future episode of Computer Therapy? Send your idea to computertherapy@towson.edu and […]

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OTS Training Workshops + Quickly Meet and Collaborate Online With WebEx Personal Meeting Rooms

Upcoming OTS Training Workshops:   Excel: Fundamentals Thursday, June 15th, 2017 – 9:30am-12:30pm – Linthicum 203 Form a solid foundation of knowledge in Microsoft Excel. Excel: Advanced Tuesday, June 20th, 2017 – 9:30am-12:30pm – Linthicum 203 Maximize the effectiveness of Excel using common power tools. OneNote: Introduction Wednesday, June 21st, 2017 – 1:00pm-3:00pm – Linthicum 203 Learn the […]

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OTS Training Workshops + Easily Create Out Of Office Automatic Replies With The Outlook App

Upcoming OTS Training Workshops: Office 365: OneDrive Thusday, May 25th, 2017 – 9:30am-11:30am – Cook 404A Collaborate, store and create documents and files using Microsoft OneDrive. Excel: Fundamentals Thursday, June 15th, 2017 – 9:30am-12:30pm – Linthicum 203 Form a solid foundation of knowledge in Microsoft Excel. Excel: Advanced Tuesday, June 20th, 2017 – 9:30am-12:30pm – Linthicum 203 […]

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This week’s Computer Therapy: use Outlook “Clutter” to help prioritize your email

“Clutter” is an Outlook tool that can help you filter low-priority email, saving time for your most important messages. This episode of Computer Therapy will help you decide if Clutter is right for you. Do you have an idea for a future episode of Computer Therapy? Send your idea to computertherapy@towson.edu and we will feature […]

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OTS Tech Table: Walk-up help with technology you need for finals!

The OTS Tech Table offers students walk-up help with technology services supported by the Office of Technology Services (OTS) – especially services used during finals. Before you head into the library or the new 24/7 study space today, stop by the OTS Tech Table between 10:30 a.m. and noon in the lobby of Cook Library. […]

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OTS Training Workshops + Prevent Accidental Edits in Excel

Upcoming OTS Training Workshops:   Excel: Advanced Wednesday, May 17th, 2017 – 1:00pm-4:00pm – Cook 404A Maximize the effectiveness of Excel using common power tools. Panopto – Lecture Recording Software Tuesday, May 23rd, 2017 – 1:00pm-2:30pm Cook 404A Utilize instructional recording software to enhance your course. Office 365: OneDrive Thusday, May 25th, 2017 – 9:30am-11:30am – […]

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What you need to know about the WannaCry ransomware attack

The Office of Technology Services (OTS) is aware of a new malicious software program named “WannaCry” that has recently made news through large-scale infections in at least 99 different countries, crippling computers worldwide. What is WannaCry? WannaCry is a type of malicious software known as ransomware, and in this particular case, exploits a flaw in Microsoft […]

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OTS Training Workshops + Ensure a Smooth End of the Semester in Blackboard

Upcoming OTS Training Workshops: Creating Accessible PDF Documents Thursday, May 11th, 2017 – 2:00pm-3:30pm – Cook 404A Learn how to take an existing document and make it accessible to people with disabilities. Microsoft Word: Track Changes Monday, May 15th, 2017 – 1:00pm-2:00pm – Cook 404A Keep track of edits to a document when collaborating. OneNote: […]

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Network Upgrades for 2017: Schedule Updates for Summer Session

The Office of Technology Services (OTS) is upgrading network equipment in several campus buildings. After many months of preparation, OTS has developed an upgrade plan that will minimize disruption to normal business operations, targeting the summer sessions for most of the work. Each upgrade has been organized to minimize the amount of time that network and […]

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Phishing Alert-Subject: Student Health Care Center; Please Read!!

Don’t fall for it! The Office of Technology Services warns about a current phishing scam targeting students. This scam falsely claims to be from the Towson University Health Center and contains a malicious link. If you receive this email in your TU gmail account: do not click on the link or reply forward it to […]

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OTS Training Workshops + Attach Recent Files Quickly to Emails

Upcoming OTS Training Workshops:  Microsoft Word: Track Changes Wednesday, May 3rd, 2017 – 12:00pm-1:00pm – Cook 404A Keep track of edits to a document when collaborating. Blackboard: Grade Center Thursday, May 4th, 2017 – 10:00am-11:30am – Blackboard Collaborate Discover the various functions of the Blackboard grade center. Excel: Fundamentals Tuesday, May 9th, 2017 – 1:00pm-4:00pm – […]

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Downtime Information for OTS’ Sunday Maintenance Window

The Office of Technology Services (OTS) will perform system maintenance this Sunday, April 30, from 7 a.m. until 10 a.m. The tu-secure wireless network will be intermittently offline, and could experience intermittent connectivity issues during the maintenance window. tu-openaccess wireless will not be affected. When maintenance is complete, a post will be made to the OTS alerts […]

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SPSS version upgrade: general time frame information

The Towson University license for SPSS version 23 will expire on July 31, 2017. SPSS 23 will no longer function after the license expires. All university SPSS users will need to upgrade to version 25 in computer labs, smart classrooms, and on office computers. IBM has not provided an exact release date for version 25, […]

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OTS Training Workshops +Tools to Enhance Your PowerPoint Presentations

Upcoming OTS Training Workshops: Blackboard: Tests and Assignments Tuesday, May 2nd, 2017 – 10:00am-11:30am – Blackboard Collaborate Leverage the power of Blackboard to create and grade tests and assignments for your courses. Microsoft Word: Track Changes Wednesday, May 3rd, 2017 – 12:00pm-1:00pm – Cook 404A Keep track of edits to a document when collaborating. Blackboard: Grade […]

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Not sure how to use the new Virtual Workspace? Watch this video!

Last week’s “Five Questions With” episode showed why you should use TU’s new Virtual Workspace (VW). As a follow up, OTS Training has created a video on how to use it. Watch this video to learn how to connect to VW when on campus, off campus or using your mobile device for remote access to your […]

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Downtime for OTS’ Sunday Maintenance Window

The Office of Technology Services (OTS) is performing system maintenance this Sunday, April 23, from 6 a.m. until 11 a.m. The following services will be intermittently offline during the maintenance window: PeopleSoft Campus Solutions PeopleSoft Financial Services PeopleSoft Human Capital Management PSSHARES MyTU Portal RMS (Housing) Inside (some functions) Business Objects Call Accounting (phone billing) […]

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OTS Training Workshops + Quickly Select Text in Word

Upcoming OTS Training Workshops:  Excel: Advanced Thursday, April 20th, 2017 – 9:30am-12:30pm – Linthicum 203 Maximize the effectiveness of Excel using common power tools. Blackboard: Grade Center Thursday, April 20th, 2017 – 10:00am-11:30am – Blackboard Collaborate Discover the various functions of the Blackboard grade center. WordPress for Faculty: Small Scale Web Publishing Thursday, April 27th, 2017 […]

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SPSS version upgrade required before July 31, 2017

The Towson University license for SPSS version 23 will expire on July 31, 2017. SPSS 23 will no longer function after the license expires. All university SPSS users will need to upgrade to version 25 in computer labs, and smart classrooms, and on office computers prior to July 31.  SPSS on Virtual Workspace The SPSS […]

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