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Phishing Alert- Subject: “URGENT”

Don’t fall for it! The Office of Information Security (OIS) in the Office of Technology Services (OTS) warns about a current phishing scam targeting faculty and staff. About the scam This scam falsely claims to be from a TU employee, usually a higher ranking employee, and has a subject line of “URGENT.” The email requests […]

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Starting today, a new button in Outlook makes reporting phishing easier than ever

The Office of Information Security (OIS) in the Office of Technology Services (OTS) has provided a new option for reporting suspicious and phishing emails from a desktop or laptop. Starting today, you can directly report phishing emails from within the email itself, with just a click of a button. No installation or download is required, and […]

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New button in Outlook makes reporting phishing easier than ever

The Office of Information Security (OIS) in the Office of Technology Services (OTS) will be providing a new option for reporting suspicious and phishing emails from a desktop or laptop. Starting on Tuesday, September 4, you can directly report phishing emails from within the email itself, with just a click of a button. No installation […]

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Here’s how to spot start-of-the-semester phishing scams

The start of the semester, long holiday breaks and tax season are prime time for phishing scams. The flurry of back-to-campus events, assignments and emails can be overwhelming, and the worry of missing something can lead to accidentally clicking through a phishing email. The Office of Information Security in the Office of Technology Services (OTS) […]

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Chat support now available for classroom audiovisual issues

The Office of Technology Services (OTS) has launched a new chat service for faculty to get help in classrooms. There are two ways to start a chat: On the instructor computer: click the CCLT chat icon. On a mobile device: go to towson.edu/cclt, and click on the chat feature on the webpage. In addition to […]

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Did you know? Students get access to all of these for FREE!

Students get FREE software, online classes, laptop support, use of video and audio production equipment, and use of the latest technologies and assistance – and they’re all just a click away.  Technical Support: get answers to technology related questions, or laptop and software issues fixed. Contact Student Computing Services: call: 410-704-5151 chat: towson.edu/scs text: 410-324-7271 email: scs@towson.edu in-person: Cook […]

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If you’re not using these FREE services, you should be!

Faculty and staff get free use of Lynda.com, Office 365 and the Virtual Workspace. Use these services to improve efficiency, enhance teaching, and promote success in the office and in the classroom. Get free skill training and supplement classroom learning Faculty can use the Lynda.com online tutorial service to maximize instructional time. Create and share playlists to supplement coursework, download practice […]

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Not sure where to find technology support? Save this quick list!

The Office of Technology Services (OTS) welcomes you to the fall semester! Whether you are new to campus or returning, OTS has technology resources and services to help facilitate success in teaching and learning at Towson University. Be sure to save these links for future reference: Need help?  The OTS Faculty/Staff Help Center is the […]

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Finding technology and support at TU: 10 things you need to know

The Office of Technology Services (OTS) welcomes you to the fall semester! Be sure to save these 10 technology-related links for future reference: Student Computing Services (SCS) provides technology resources and support. SCS includes Service Desks, Computer Labs, ResNet support, Multimedia support, equipment loans and Studios. Get laptop troubleshooting help for software-related issues or general […]

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In case you missed it: three things you need to know about Blackboard

Here are the Blackboard changes that were performed over the summer: The way you get support has changed Blackboard support is back on campus, and is provided by the TU Blackboard team. Blackboard 24/7 is no longer being used. See all the different ways to get support at towson.edu/blackboard. The environment has been updated The annual Blackboard […]

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OTS Training Workshops + Quickly Find Notes in OneNote

Blackboard: Basics Tuesday, September 4th, 2018 – 2:30pm-4:00pm – Cook 404A Explore the Blackboard environment and features. Creating Accessible PDF Documents Wednesday, September 5th, 2018 – 10:00am-11:30am – Cook 404A Learn how to take an existing document and make it accessible to people with disabilities. WebEx Information Session Wednesday, September 5th, 2018 – 2:00pm-3:00pm – WebEx […]

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“WebEx for Students” service changes on Thursday

A service change for Towson University’s WebEx Meeting environment is planned for Thursday August 23 at 8 a.m. This affects students only. WebEx used by faculty and staff will not change. What is changing Today, students host their WebEx meetings by logging into https://towsonstudents.webex.com. After the change, students, faculty and staff will all host their meetings at https://towson.webex.com. What students need to know If you […]

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Reminder: Downtime Information for OTS’ Sunday Maintenance Window

The Office of Technology Services (OTS) is performing system maintenance this Sunday, August 19, from 6 a.m. until noon. The following services will be intermittently offline during the maintenance window: • PeopleSoft/Towson Online Services • PeopleSoft Financials • PeopleSoft Human Capital Management • MyTU Mobile • Timesheets • MyTU Faculty/Staff Portal • RMS (Housing) • […]

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OTS Training Workshops + Easily Share a PowerPoint to a Skype for Business Meeting

Administrative Professionals Series – Technology Toolkit Thursday, August 16th, 2018 – 1:30pm-3:00pm – York Road 304 Become oriented with the technologies considered critical to know by each employee of Towson University. Administrative Professionals Series – Excel Crash Course Tuesday, August 21st, 2018 – 1:00pm-4:00pm – York Road 304 Attend this Excel boot camp to learn […]

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Downtime Information for OTS’ Sunday Maintenance Window

The Office of Technology Services (OTS) is performing system maintenance this Sunday, August 19, from 6 a.m. until noon. The following services will be intermittently offline during the maintenance window: • PeopleSoft/Towson Online Services • PeopleSoft Financials • PeopleSoft Human Capital Management • MyTU Mobile • Timesheets • MyTU Faculty/Staff Portal • RMS (Housing) • […]

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Reminder: Downtime information for OTS’ Sunday Maintenance Window

The Office of Technology Services (OTS) will be performing system maintenance today, August 12, from 6 a.m. until 10 a.m., for a data center infrastructure upgrade. During this time, clients may experience a very brief interruption to University computing resources as services are migrated during the upgrade.     As maintenance is completed, posts will be made […]

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Downtime information for OTS’ Sunday Maintenance Window

The Office of Technology Services (OTS) will be performing system maintenance from 6 a.m. until 10 a.m. on Sunday, August 12 for a data center infrastructure upgrade. During this time, clients may experience a very brief interruption to University computing resources as services are migrated during the upgrade.     As maintenance is completed, posts will be […]

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Reminder: Blackboard unavailable this weekend

Blackboard will be unavailable starting at 10 a.m. today through 8 a.m. tomorrow, August 12. This is to accommodate the annual update to the Blackboard environment, blackboard.towson.edu. For more information, including new features, visit the Blackboard Updates webpage. Support If you have questions, please contact the TU Blackboard team. As a reminder, there are now new […]

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Blackboard unavailable this weekend

Blackboard will be unavailable starting at 10 a.m. on August 11 through 8 a.m. on August 12. This is to accommodate the annual update to the Blackboard environment, blackboard.towson.edu. For more information, including new features, visit TU’s Blackboard Updates webpage. Support If you have questions, please contact the TU Blackboard team. As a reminder, there are now […]

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OTS Training Workshops + Ensure You Are Counted When Accepting a Meeting in Outlook

Administrative Professionals Series – Office 365 Thursday, August 9th, 2018 – 10:00am-11:30am – York Road 304 Discover how to create, collaborate and store documents and files using Microsoft Office 365. Administrative Professionals Series – PowerPoint Extreme Makeover Monday, August 13th, 2018 – 10:00am-11:30am – York Road 304 Learn how to further engage your audience by […]

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