The Office of Technology Services (OTS) welcomes you to the fall semester! Whether you are new to campus or returning, OTS has technology resources and services to help facilitate success in teaching and learning at Towson University. Be sure to save these links for future reference:
Need help?
- The OTS Faculty/Staff Help Center is the primary point of contact for computing questions and technology resolution. Get support by calling 410-704-5151. If your students need technology support direct them to Student Computing Services (SCS).
- Report an issue or get support for Classroom Technology (CCLT) by calling x4-TECH, (410-704-8324), or look for the CCLT chat icon on an instructor computer and chat live with OTS.
- Technology questions or issues? Submit a service request online through TechHelp.
- TU Blackboard support is now on campus. Visit www.towson.edu/blackboard for options.
- Get free group or customized technology training on services like Blackboard, WordPress, OneDrive through OTS Training.
Technology Resources
- OTS Faculty Orientation provides a quick list of guides and OTS services. Originally designed for new faculty, this reference list is also helpful for returning faculty and staff. Resources include: quick information on working in Blackboard, WebEx and Panopto, using SCS studios, accessing technology self-help documents, registering for training workshops, securing hardware and software, getting tech support and more.
- OTS Technology Orientation is a basic overview of technologies that everyone employed at TU should know about, including NetIDs, using TechHelp, connecting and collaborating remotely, and how to protect the campus by practicing safe computing.
- Be in the know. Get the latest updates about technology outages and service interruptions through OTS Alerts or follow us on twitter @OTSAlerts.
- Forward all suspicious emails to the Office of Information Security at phishing@towson.edu.
- Search for available software at Towson for reduced pricing or free at http://www.towson.edu/software.
- Need a computer or laptop but don’t have the budget to purchase new? Make a request with EduCycle at http://www.towson.edu/EduCycle.
- Get more links and information on technology support, services and resources on the OTS webpage.
