As of today, only slightly more than 50% of campus computers have been upgraded to Microsoft Office 2013. All departments must upgrade to Office 2013 by April 2015. The upgrade is necessary for departments to access forthcoming software from OTS, including Office 365. This new software will bring huge increases in convenience, flexibility, mobility, sharing and the amount of […]
Tag Archives | OTS
Downtime Information for OTS’ Sunday Maintenance Window
System maintenance will be performed this Sunday, February 22, from 6 a.m. until noon. The following services will be offline at some point during the maintenance window: PeopleSoft Campus Solutions PeopleSoft Financial Services Portal ImageNow RMS (Housing) Inside (some functions) Resource25 Business Objects Call Accounting (phone billing) CISCO Unity Voice Mail Services Oracle Database Services including: DSprod […]
Introducing Personal Meeting Rooms in WebEx
Personal Meeting Rooms are available in WebEx to anyone who has a WebEx host account. Personal Meeting Rooms are available at all times and can be accessed by sharing the host’s unique and permanent URL. They may be used for office hours or to start an instant WebEx meeting. Personal Meeting Rooms are easy to […]
Data Privacy Month 2015
Data Privacy Month (DPM) is an annual effort to empower people to protect their privacy and control their digital footprint, as well as escalate the protection of privacy and data as everyone’s priority. DPM is celebrated globally, January 28 through February 28. Locally, you can spend the month helping to ensure that the Towson University […]
Downtime Information for OTS’ Sunday Maintenance Window
System maintenance will be performed this Sunday, January 25, from 6 a.m. until 10 a.m. Several University Computing services will be offline while routine maintenance and upgrades are being performed including: All PeopleSoft non-Prod servers All PeopleSoft Prod Servers All Microsoft SQL database Services Departmental Oracle Services Citrix JumboShare A large number of departmental servers ImageNow Services not affected include Exchange, […]
New Photo Feature from Towson Online Services/PeopleSoft
The Office of Technology Services, Auxiliary Services and The Registrar’s Office are pleased to announce that student photos (from the OneCard) have been loaded into Towson Online Services/PeopleSoft. Faculty will see the photos on their class rosters and list of advisees. Staff will be able to access them under the campus community pages. This is a […]
Beat the Winter Weather with WebEx
Winter weather and single-digit temperatures occur frequently this time of year. This is a great reason to conduct an online meeting via WebEx in lieu of face to face. Using WebEx to host a meeting is a great way to keep you and your attendees both productive and out of the cold. If you have […]
Record outgoing greetings before the holiday break: step-by-step instructions
Don’t forget to change your VoIP telephone alternate greeting when you are away for the winter break. Here are the steps to create a holiday greeting: Pick up your handset or press the SPEAKER button for hands free. Press the messages button. When prompted, enter your PIN followed by #. Press 8 for Set-up options […]
5 Questions With…Kevin Webb: All About Salesforce
OTS Training is pleased to present episode 4 of our 5 Questions With video series. In this episode, Kevin Webb, CRM Administrator, joins us in the studio to discuss Salesforce and its positive impact on the Towson community. We invite you to watch this brief interview here to learn more about Salesforce at Towson University.
Downtime Information for OTS’ Sunday Maintenance Window
System maintenance will be performed this Sunday, 12/14 from 9 a.m. until noon. The following services will be offline at some point during the maintenance window: PeopleSoft Campus Solutions PeopleSoft Financial Services Portal ImageNow RMS (Housing) Inside (some functions) Resource25 Business Objects Grad Call Accounting (phone billing) SharePoint Due to the nature of the maintenance, other […]
Holiday Shopping Online: 11 Security Tips from OTS and OIS
The holiday season is here, and many of us are taking advantage of online specials, including discounted merchandise and free shipping. In 2013, more than $1.7 billion was spent on Cyber Monday, making it the highest volume day for online shopping in history – and online sales are expected to be significant again this year. […]
Downtime Information for OTS’ Sunday Maintenance Window
System maintenance will be performed this Sunday, November 23, from 7 a.m. until 10 a.m. The following services will be offline at some point during the maintenance window: SharePoint PeopleSoft Campus Solutions PeopleSoft Financial Services Portal ImageNow RMS (Housing) Inside (some functions) Resource25 Business Objects Grad Call Accounting (phone billing) Due to the nature of the […]
System Maintenance on November 16
System maintenance will be performed this Sunday, November 16, from 7 a.m. until noon. The following services will be offline at some point during the maintenance window: PeopleSoft Campus Solutions PeopleSoft Financial Services Portal (MyTU) ImageNow RMS (Housing) Inside (some functions) Resource25 Business Objects Grad Call Accounting (phone billing) When maintenance is complete, a post will be […]
PeopleSoft On-Line Services Unavailable
Towson Online Services (PeopleSoft) Unavailable PeopleSoft Student, Human Resources and Payroll Online Services will be unavailable from 5 pm, Friday, October 24, until 8 am, Monday, October 27, for a scheduled systems upgrade. During this upgrade, all student, faculty and staff access will be affected. The PeopleSoft Financials system will not be impacted and will […]
Malware on your computer? How to Spot and Prevent It
Malware is unwanted software not specifically installed by the user. It is designed to infiltrate and steal information from a computer system without the owner’s knowledge or consent. Malware can include: Worms and viruses: these are usually destructive in some way – deleting files, corrupting operating systems, etc. Spyware: this malware monitors what you do […]
PeopleSoft On-Line Services Unavailable
Towson Online Services (PeopleSoft) Unavailable PeopleSoft Student, Human Resources and Payroll Online Services will be unavailable from 3 pm, Friday, October 24, until 8 am, Monday, October 27, for a scheduled systems upgrade. During this upgrade, all student, faculty and staff access will be affected. The PeopleSoft Financials system will not be impacted and will […]
Have you been hacked? October is National Cyber Security Awareness Month
How strong are your Passwords? Cyber criminals have developed sophisticated programs to guess your passwords and they are getting better and better at it every day. To protect yourself, it is important to create a strong password that cannot be easily hacked. So, how do you do that? Here are some tips from OTS: For […]
Windows 8.1 Available on Request for Touch-Screen Computers
Windows 8.1 is available by request for people with university-owned, touch-screen monitors, all-in-one desktop computers, tablets, and laptops. The campus standard will continue to be Windows 7 for traditional desktop and laptops. This decision is the result of extensive testing and collaboration with college and department technology professionals on campus. Windows 8.1 does not offer […]
How to protect yourself from phishing scams – October is National Cyber Security Awareness Month
Phishing is a cybercrime targeting your email. A cybercriminal poses as a legitimate institution to try and trick you into giving out your secure information including bank information, credit card details and passwords. To learn about phishing scams, how they work and how you can protect yourself, watch this video. Have you received […]
Update on “Key Word” Matches in the Towson University Google Search
An update on requesting key word matches for the university’s Google search appliance: A key word match is a search term that is “hard-wired” to deliver a specific search result for a specific term. OTS and the digital strategy team of University Marketing and Communications recently audited current key word matches in the university’s Google […]
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