OTS Training presents Requesting and Adding a Maildrop, an instructional video on how to create a maildrop in your Outlook account. A maildrop is a shared mailbox assigned to a department or organization. For more information about this video or any additional training topics, please contact OTS Training at training@towson.edu or 410-704-4070.
Tag Archives | OTS
Apple Releases New Operating System this Fall: OTS and Partners Chart Campus Deployment Strategy
Apple will release OS 10.11 “El Capitan” on September 30, 2015. The free upgrade will be available from the Mac App Store for personally-owned Macs. It will be available between November and December through Casper Self Service for university-owned Macs. Mac users should plan to upgrade to the latest operating system after: campus compatibility testing […]
The Office of Technology Services Warns of Possible Android Hack
A security vulnerability called “Stagefright” was discovered in Android’s operating system. This bug allows unauthorized access to Android devices – including all apps, content, the camera and microphone – by sending a multi-media message (MMS) containing malicious code. Versions affected include Android 2.2 (Froyo) and above. To protect your device, the Office of Information Security […]
Downtime Information for OTS’ Sunday Maintenance Window
System maintenance will be performed this Sunday, September 20, from 7 a.m. until noon. The following services will be offline at some point during the maintenance window: These services will be offline from 7 a.m. until noon: PeopleSoft Campus Solutions PeopleSoft Financial Services Portal RMS (Housing) Inside (some functions) Resource25 Business Objects Grad Call Accounting (phone billing) ImageNow […]
Need to dispose of an old or broken TU computer?
Effective September 12, 2015, when a TU computer, monitor or tablet is no longer needed, follow this new procedure: These technology items must be transferred to the TU EduCycle Computer Reconditioning Program: Dell Optiplex 960, 980, 990, 9010 computer models and newer Dell Latitude E64XX, E54XX, E65XX, E55XX and newer All Windows computers purchased in 2010 […]
While you were away, Microsoft released Windows 10 – Do Not Install on Campus Computers
Microsoft released Windows 10 to the public on July 29, 2015 as its latest operating system. This free upgrade is available through the Windows Update tool. However, do not upgrade campus computers since there are known compatibility issues with essential campus systems. Additionally, support and training will not be available for the campus until extensive […]
Downtime Information for OTS’ Sunday Maintenance Window
The Office of Technology Services (OTS) has scheduled system maintenance for this Sunday, August 30, from 7 a.m. until noon. The following services will be offline during this maintenance window: PeopleSoft Financial Services PeopleSoft Campus Solutions Portal ImageNow RMS (Housing) Inside (some functions) Resource25 Business Objects Grad Call Accounting (phone billing) Due to the nature […]
Downtime Information for OTS’ Sunday Maintenance Window Group: General Campus Run Date: Friday 8/14/2015
The Office of Technology Services (OTS) has scheduled system maintenance for this Sunday, August 16, from 7 a.m. until 10 a.m. The following services will be offline during this maintenance window: PeopleSoft Campus Solutions PeopleSoft Financial Services Portal RMS (Housing) Inside (some functions) Resource25 Business Objects Grad Call Accounting (phone billing) ImageNow Due to the nature of the […]
Downtime Information for OTS’ Sunday Maintenance Window
The Office of Technology Services (OTS) has scheduled system maintenance for Sunday, July 19 from 7 a.m. until noon. Some services will be offline at some point during the maintenance window. The following services will be offline from 7 a.m. until 8 a.m.: PeopleSoft Financial Services Portal ImageNow RMS (Housing) Inside (some functions) Resource25 Business Objects Grad Call […]
Downtime Information for OTS’ Sunday Maintenance Window
The Office of Technology Services (OTS) will be performing system maintenance this Sunday, July 12 from 7 a.m. until noon. No interruption to services is expected; however, there is a possibility of intermittent login issues for various services that may be affected by the scheduled maintenance. When maintenance is complete, a post will be made […]
Microsoft Windows 10 is being released to the Public: OTS and Partners Chart Campus Deployment Strategy
Microsoft plans to release Windows 10 to the public on July 29, 2015 as its latest operating system. This free upgrade will be made available through the Windows Update tool. However, do not upgrade campus computers since there are known compatibility issues with essential campus systems. Additionally, support and training will not be available for […]
Faculty and staff email quotas are increasing by more than 200% this summer with Office 365
The Office of Technology Services (OTS) will be migrating all faculty, staff and student employee mailboxes to Office 365 during June and July 2015. As a result, all mailboxes will have a 50 gigabyte quota (a 200x increase) and a new Outlook Web App experience. About the migration: OTS will move all faculty/staff mailboxes within each department at the same […]
PeopleSoft Online Services Unavailable
PeopleSoft Online Services Unavailable Today the following PeopleSoft Online Services will be unavailable from 7 p.m. – 11 p.m. due to software maintenance: Student Applications Human Resources Payroll The PeopleSoft Financials system will not be impacted and will remain available during this period. When the installation is complete, a notice will be posted on the […]
PeopleSoft Online Services Unavailable
PeopleSoft Online Services Unavailable Tomorrow the following PeopleSoft Online Services will be unavailable from 7 p.m. – 11 p.m. due to software maintenance: Student Applications Human Resources Payroll The PeopleSoft Financials system will not be impacted and will remain available during this period. When the installation is complete, a notice will be posted on the […]
Downtime Information for OTS’ Sunday Maintenance Window
System maintenance will be performed this Sunday, May 31, from 7 a.m. until 2 p.m. The following services will be offline at some point during the maintenance window: These services will be offline from 7 a.m. until noon: PeopleSoft Campus Solutions PeopleSoft Financial Services Portal RMS (Housing) Inside (some functions) Resource25 Business Objects Grad Call Accounting (phone billing) This […]
Blackboard unavailable today
Blackboard will be unavailable today, Saturday, May 23 from 9:30 a.m. until 7:30 p.m. for a maintenance update. During this time you will be unable to access Blackboard. Please check our Twitter feed (@tublackboard) for updates related to the downtime. If you have any questions, please submit a service request through TechHelp. Thank you, […]
Blackboard unavailable Saturday
Blackboard will be unavailable Saturday, May 23, 2015 from 9:30 a.m. until 7:30 p.m. for a maintenance update. During this time you will be unable to access Blackboard. Please check our Twitter feed (@tublackboard) for updates related to the downtime. If you have any questions, please submit a service request through TechHelp. Thank you, […]
Assigning Your Students Final Project Recordings
Do your students need to create a recording for a final project? OTS has a recording platform called Panopto available to you and your students. Simply provision your Blackboard course for Panopto and request a Panopto DropBox be created for your course. Your students will then be able to easily download the Panopto recorder and create […]
Landline Phone Service Interruption
On Thursday, April 30, the University is changing telephone service providers. At some point between 8 a.m. and noon, landline phone service will be migrated in groups to the new service provider. Each group migration will take approximately 30-40 minutes to complete. This change of providers does not require anyone to visit your office as it is performed remotely. As your telephone service is migrated, you will be: Unable to receive calls […]
Phishing Alert: phony tax emails reported to OTS
If you think you have fallen prey to a phishing email, forward the email immediately to phishing@towson.edu then contact the OTS Faculty/Staff Help Center at 410-704-5151 for assistance. The following are actual tax phishing emails forwarded by TU employees to the phishing@towson.edu mailbox: Example 1: From: IRS/E-file Validation [mailto: student@college.edu] Subject: Record Validation IRS/E-file Q&A Validation […]
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