OTS Training presents episode 10 in our “Five Questions With” series. In this episode Auggie Plitt from the Office of Technology Services (OTS) joins us in studio to talk about the new Virtual Workspace. The look of the environment was updated in January 2017, and new features are added every couple of months, making Virtual […]
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Do you have Blackboard feedback from a teaching perspective? We want to hear it!
The Information Technology Support Centers (ITSC) in the Office of Technology Services (OTS) is gathering feedback on Blackboard. We are seeking professors’ opinions on Blackboard in terms of usefulness, favorite features, class management issues, use of support and training. ITSC has already met with many colleges, but some faculty were unavailable during those scheduled times. […]
OTS Training Workshops + Easily Install Applications on a TU PC Using the Software Center
Upcoming OTS Training Workshops: Tuesday, April 18th, 2017 – 10:00am-11:30am – Blackboard Collaborate Blackboard: Tests and Assignments – Leverage the power of Blackboard to create and grade tests and assignments for your courses. Thursday, April 20th, 2017 – 9:30am-12:30pm – Linthicum 203 Excel: Advanced – Maximize the effectiveness of Excel using common power tools. Thursday, April […]
Tax Season is here – and so are the scams. Here’s what you need to know
It’s tax season and with it comes an increase in online scams that attempt to steal tax refunds, bank account information or a person’s identity. The Office of Information Security (OIS) in the Office of Technology Services (OTS) reminds Towson University employees to address all potential phishing emails–especially tax-related emails–with caution. How to recognize common […]
Get extra tech help when you need it: nominate student workers for the new Student Employee Technology Corps!
The Office of Technology Services (OTS) is launching a new program for Towson University offices and departments called the Student Employee Technology Corps (SETC). This program provides training and resources to student workers empowering them to provide immediate and on-site technology help for your office or classroom. You can nominate student workers from your office […]
OTS Training Workshops + Does track changes in Word drive you mad?
Upcoming OTS Training Workshops: Wednesday, April 5th, 2017 – 9:30am-12:30pm – Linthicum 203 Excel: Fundamentals – Form a solid foundation of knowledge in Microsoft Excel. Thursday, April 6th, 2017 – 2:00pm-4:00pm – Linthicum 203 OneNote: Introduction – Learn the basics of OneNote, a comprehensive note taking app. Monday, April 10th, 2017 – 1:00pm-3:00pm – Cook 404A […]
Don’t fall for it: Sensitive info request from another TU office
Read today’s Phish Tank scenario and if you get a similar email, be sure to follow the “what to know” advice. The phish: an email appears to be an official TU email (example: from the Office of the Provost, Office of Human Resources, etc.) asking for some Personally Identifiable Information (PII), for you, your staff […]
Office 2016 Automatic Upgrades begin on Monday
Campus support for Office 2013 has ended. To ensure your computer is fully supported by the Office of Technology Services (OTS), upgrade to Office 2016 using one of these options: Get automatically upgraded. Starting on April 3, 2017, OTS will begin automatically upgrading Windows computers on a building-by-building basis. You will receive an email with more information […]
Don’t fall for it: Phony login pages
Read today’s Phish Tank scenario and if you get a similar email, be sure to follow the “what to know” advice. The phish: An email appears to be from the IT office or any other TU office that uses single sign-on (the university login process that requires your NetID and password to gain access). There […]
OTS Training Workshops + Quickly Create a Meeting from an Email
Upcoming OTS Training Workshops: Thursday, March 30th, 2017 – 10:00am-11:30am Cook 404A Panopto – Utilize instructional recording software to enhance your course. Wednesday, April 5th, 2017 – 9:30am-12:30pm – Linthicum 203 Excel: Fundamentals – Form a solid foundation of knowledge in Microsoft Excel. Thursday, April 6th, 2017 – 2:00pm-4:00pm – Linthicum 203 OneNote: Introduction – Learn […]
Network Upgrades for 2017: Schedule for Summer Session
The Office of Technology Services (OTS) is upgrading network equipment in several campus buildings. After many months of preparation, OTS has developed an upgrade plan that will minimize disruption to normal business operations, targeting the summer sessions for most of the work. Each upgrade has been organized to minimize the amount of time that network and […]
Don’t fall for it: Unexpected emails with links
Read today’s Phish Tank scenario and if you get a similar email, be sure to follow the “what to know” advice. The phish: An email appears to be from the “Help Desk” or someone you know that says you must immediately click on links to prevent problems with your account. See an actual email example of […]
Don’t fall for it: Password Requests in Email
Read today’s Phish Tank scenario and if you get a similar email, be sure to follow the “what to know” advice. The phish: An urgent email appears to be from the IT office at Towson University, asking you to reply with your password because your account has been compromised or suspended due to inactivity. See […]
Welcome to the Phish Tank
Every day this week, the Office of Technology Services (OTS) will provide a common phish scenario-examples that have actually tricked members of the TU community-along with advice on how to recognize and deal with phishing. Don’t fall for it! What is phishing? Phishing is an email sent by malicious hackers, designed to look like they […]
Downtime Information for OTS’ Sunday Maintenance Window: extended hours reminder
The Office of Technology Services (OTS) will perform system maintenance on Sunday March 26, from 6:00 a.m. until approximately 3:00 p.m. The following services will be offline during the maintenance window: PeopleSoft Campus Solutions/Towson Online Services PeopleSoft Human Capital Management (HCM) MyTU Mobile When maintenance is complete, posts will be made to the OTS Alerts website http://alerts.towson.edu and twitter @OTSAlerts. […]
OTS Training Workshops + Quickly Clear Text Formatting With This Keyboard Shortcut
Upcoming OTS Training Workshops: Tuesday, March 28th, 2017 – 10:00am-11:30am – Cook 404A Creating Accessible PDF Documents – Learn how to take an existing document and make it accessible to people with disabilities. Tuesday, March 28th, 2017 – 1:00pm-4:00pm – Cook 404A Excel: Advanced – Maximize the effectiveness of Excel using common power tools. Thursday, […]
Downtime Information for OTS’ Sunday Maintenance Window: extended hours this weekend
The Office of Technology Services (OTS) will perform system maintenance on Sunday March 26, from 6:00 a.m. until approximately 3:00 p.m. The following services will be offline during the maintenance window: PeopleSoft Campus Solutions/Towson Online Services PeopleSoft Human Capital Management (HCM) MyTU Mobile When maintenance is complete, posts will be made to the OTS Alerts website http://alerts.towson.edu and twitter @OTSAlerts. […]
Downtime for OTS’ Sunday Maintenance Window
The Office of Technology Services (OTS) is performing system maintenance this Sunday, March 19, from 6 a.m. until 11 a.m. The following services will be intermittently offline during the maintenance window: PeopleSoft Campus Solutions PeopleSoft Financial Services PeopleSoft Human Capital Management PSSHARES MyTU Portal RMS (Housing) Inside (some functions) Business Objects Call Accounting (phone billing) […]
OTS Training Workshops + Save Even More Time With This Autofill Shortcut in Excel
Upcoming OTS Training Workshops: Wednesday, March 15, 2017 – 2:00pm-4:00pm Cook 404A OneNote: Introduction – Learn the basics of OneNote, a comprehensive note taking app. Thursday, March 23rd, 2017 – 10:00am-11:30am Cook 404A Panopto – Utilize instructional recording software to enhance your course. Tuesday, March 28th, 2017 – 10:00am-11:30am – Cook 404A Creating Accessible PDF […]
OTS Training Workshops + Use Force Quit on Mac to Terminate a Frozen Program
Upcoming OTS Training Workshops: Wednesday, March 8th, 2017 – 2:00pm-4:00pm – Cook 404A WordPress for Organizations: Small Scale Web Publishing – Highlight your TU organization with the easy to use TU WordPress web publishing service. Thursday, March 9th, 2017 – 1:00pm-4:00pm – Linthicum 203 Excel: Fundamentals – Form a solid foundation of knowledge in Microsoft […]
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