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Tag Archives | Computing and Networking Notices

Academic Advising Holds for Spring 2017 Registration are Now in Place

An Academic Advising Hold has been placed on the accounts of students who will be continuing students in the spring 2017 and who will be eligible to register for classes.  This hold requires that a student consult with his/her assigned academic advisor to develop or confirm a plan of courses to take in the spring […]

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Phase-Out of Shared Personal Printers (SPPs) in TU Offices

An SPP is a printer that is plugged directly into an office computer instead of a campus network port; other people share it by connecting to the employee’s computer instead of going through the campus print server. This approach has significant drawbacks and support will be phased out through attrition beginning FY2015. We are providing […]

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OTS Introduces TechHelp for Better Problem and Issue Tracking

A major initiative in the Office of Technology Services (OTS) this fall has been implementing a new tracking system, TechHelp powered by Web Help Desk. The new system will allow us to provide better tracking, support, monitoring, resolution, and analysis of client technology service requests. As we phase in the new system during the next […]

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Downtime Information for Timesheets, Phonebook, Other Apps

System maintenance will be performed Tuesday, November 13, from 5 – 9 p.m. During this time, the following services will be unavailable: – Timesheets – Faculty Book Order (Aux Services) – Digital Measures – Hate-Bias Reporting – Phonebook – Pro-Card – TU Forms Repository – TU Policies Site – Crystal Report On-Demand Viewer – TU […]

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PeopleSoft On-Line Services (PeopleSoft)Unavailable

PeopleSoft Student, Human Resources and Payroll Online Services will be unavailable from 3 p.m., Friday, October 26, until 8 a.m., Monday, October 29, for scheduled systems upgrade. During this upgrade, all student, faculty and staff access will be affected. The PeopleSoft Financials system will not be impacted and will remain available during this period. A […]

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eBill/Payment Online Systems Unavailable

eBill/Payment Online Systems Unavailable Due to system upgrade, Towson Online Services (PeopleSoft) will be unavailable from Friday, October 26, 2012, 3p.m. until Monday, October 29, 2012, 8 a.m. The Bursar?s eBill and Payment system will be unavailable from noon on October 26 through 8a.m. on October 29. During this time, it will not be possible […]

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Downtime Information for OTS’ Sunday Maintenance Window

System maintenance will be performed Sunday, October 14, from 6:30-11 a.m. During this time, the following services will be unavailable: Blackboard When maintenance has been completed, a post will be made to the OTS alerts website, {http://alerts.towson.edu}. As a reminder, the Office of Technology Services? maintenance window is every Sunday from 6 a.m. – noon. […]

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Blackboard Teaching Circle: September 21

Would you like to connect with other colleagues who use Blackboard as an integral or supplemental part of their teaching? Would you like to share best practices for teaching with Blackboard? Regardless of your familiarity with Blackboard, join our Blackboard Teaching Circle to connect with colleagues on this topic. Next Meeting of the Blackboard Teaching […]

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Phone System Backup Testing

OTS will perform tests on the backup systems for the new VoIP phones between 6 a.m. and noon on Sunday, September 23. These tests will ensure that the systems that keep the phones working in the event of failure are functioning properly. During these tests, you may periodically be unable to place or receive calls […]

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Internet Explorer 0-Day Vulnerability

An unpatched vulnerability affecting Internet Explorer versions 6 through 9 has recently been made public. Microsoft is developing a software update to address this vulnerability. The update may be released in an out-of-band patch cycle. In the interim, Microsoft offers the following guidance that can be used as a temporary workaround to mitigate against this […]

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Downtime Information for OTS’s Sunday Maintenance Window

System maintenance will be performed Sunday, September 23, from 7:00 – 11:00 a.m. During this time, the following services will be unavailable:

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New to TU? TechOverture is for You!

Student Computing Services (SCS) proudly offers TechOverture Online (TechO2) as a unified resource describing all the computing services, resources and policies that will become the technology underscore of your academic career. Open {www.towson.edu/techo2} for a quick scan of the topics, then bookmark the page and return whenever you want or need to learn more.

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Check Out Our New Movie and Imagine What the SCS Studio Can Do for You

Student Computing Services (SCS) has just published a new video overviewing the SCS Studio. This collaborative working and learning space for audio/video production and presentation rehearsal is available for students of all experience levels, from media production majors looking for a place to work independently to less experienced students with the desire to create and […]

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Tips and Training from the Office of Technology Services

Below is a list of our upcoming free training workshops. Scroll down to get this week?s software tip! Wednesday, September 12 Outlook 2010: Level III, 1:30 ? 3:30 p.m., Cook 3 Tuesday, September 18 SharePoint Designer (Level 3): Templates and CSS, 2 ? 4 p.m., Cook 3 Wednesday, September 19 Word 2010: Working with Outlines, […]

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Use Our Digital Cameras and Other Equipment to Become Academically Artsy

Student Computing Services (SCS) maintains a collection of digital cameras, camcorders, audio recorders and other associated equipment that TU students, faculty and staff may borrow for academic purposes. A borrower must use a TU email address to make a reservation and present a valid TU OneCard when picking up equipment from CK35. For detailed information […]

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Use Lynda.com via SCS for Online Software Tutorials Covering Titles by Adobe, Apple, Microsoft and Others

Student Computing Services (SCS) maintains a set of accounts with the thoroughly awesome online tutorial site, Lynda.com (LDC). This SCS service allows you and other interested students to learn software applications online without having to pay subscription fees or go anywhere other than where you (and your computer) are. Detailed information is available on the […]

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Downtime Information for OTS’ Sunday Maintenance Window – Phone System Testing

OTS is performing the final acceptance testing on the new phone system between 5 a.m. and noon on Sunday, Sept. 9. During that time, you may periodically be unable to place or receive calls for short periods of time. This testing is to ensure the reliability of the new phone system. If there is an […]

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Tips and Training from the Office of Technology Services

Below is a list of our upcoming free training workshops. Scroll down to get this week?s software tip! Thursday, September 6 Creating Accessible PDF Documents, 9 ? 11 a.m., Cook 3 Tuesday, September 11 Smart Classroom Technology Orientation, 10 ? 11 a.m., Cook 404A Emerging Technologies – Using Wii to engage our students in the […]

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Beware of Password Phishing Email!

The Office of Technology Services (OTS) has received reports of email messages sent to Towson University account holders with a subject line such as “Warning Your mailbox Is Almost Full.? The email body looks like the following: You have exceeded your email limit quota of 450MB. You need to upgrade your email limit quota to […]

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Tips and Training from the Office of Technology Services

Below is a list of our upcoming free training workshops. Scroll down to get this week?s software tip! Smart Classroom Technology Orientation Thursday, August 30, 11 a.m. ? noon, Cook 404A Tuesday, September 4, 10 -11 a.m., Cook 404A Tuesday, September 11, 10 ? 11 a.m., Cook 404A Creating Accessible PDF Documents Thursday, September 6, […]

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