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Set up outgoing greetings before the holiday break: step-by-step instructions

Don’t forget to change your VoIP telephone alternate greeting before the winter break. Here are the steps to create a holiday greeting: Pick up your handset or press the SPEAKER button for hands-free. Press the messages button. When prompted, enter your PIN followed by #. Press 8 for Set-up options and then press 4 to […]

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Challenged by technology? Get quick answers with “Computer Therapy”

  This January, OTS Training is launching a new video series called Computer Therapy. These quick 1-3 minute videos will address common technology questions like how to set up an email signature, email a large file, set an out of office greeting over the phone, and view files from home. Help us help you: email […]

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Challenged by technology? Get quick answers with “Computer Therapy”

  This January, OTS Training is launching a new video series called Computer Therapy. These quick 1-3 minute videos will address common technology questions like how to set up an email signature, email a large file, set an out of office greeting over the phone, and view files from home. Help us help you: email […]

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Confused about which web conferencing service to use? Get answers on this new webpage!

WebEx, Blackboard Collaborate Ultra and Skype for Business are web conferencing solutions at Towson University. If you are confused about when to use which service, you can now get guidance and training solutions on OTS Training’s new Web Conferencing Tools webpage. Use the information on this new webpage, including features and recommended use scenarios, to […]

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Have you used your personal online meeting room yet?

As a TU faculty or staff member, you get a WebEx personal meeting room! Each online room has a personalized link that never changes, so it is easy to remember. Use your WebEx personal meeting rooms to meet with your colleagues, conduct interviews and collaborate in real time. Here’s how access your room and get […]

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OTS Training Workshops + iOS 10 Tips

Upcoming OTS Training Workshops: Thursday, September 15th Blackboard – Interactive Tools – 10:00am-11:30am – Blackboard Collaborate Thursday, September 15th OneNote 2013: Introduction – 1:00pm-3:00pm – Cook 404A Monday, September 19th Panopto – 2:00pm-3:00pm – Cook 404A Tuesday, September 20th Blackboard – Tests and Assignments – 10:00am-11:30am – Blackboard Collaborate Tuesday, September 20th WebEx Information Session […]

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Need to get organized? Take a OneNote workshop

Keeping track of meeting notes, emails, to do lists and files can be difficult. Sharing them can be even more challenging. Microsoft OneNote enables you to do all of this without managing a filing cabinet full of papers, and is accessible from anywhere you have an internet connection. If you would like to learn more […]

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OTS Training Workshops + Blackboard: Can Students See Your Course Online?

Upcoming OTS Training Workshops: Tuesday, August 30th Blackboard – Open Session – 1:00pm-2:30pm – Online Wednesday, September 7th Panopto – 10:00am-11:30am – Cook 404A Monday, September 12th WordPress for Staff: Small Scale Web Publishing – 1:00pm-3:00pm – Cook 404A Tuesday, September 13th Office 365: OneDrive – 9:30am-11:30am – Cook 404A Wednesday, September 14th Creating Accessible […]

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OTS Training Workshops + Microsoft Word Tips

Upcoming OTS Training Workshops: Thursday, August 18th Blackboard – Grade Center – 10:00am-11:30am – Online Tuesday, August 23rd Blackboard – Collaborate Ultra Experience – 10:00am-11:30am – Online Tuesday, August 30th Blackboard – Open Session – 1:00pm-2:30pm – Online Wednesday, September 7th Panopto – 10:00am-11:30am – Admin 113A To sign up for free technology workshops, visit […]

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New Software Session: get started with Skype for Business in a 10 minute video!

Skip the workshop, watch a brief video instead – OTS Training’s “Software Sessions” is a series of comprehensive videos that condense 90-120 minutes of technology training into 10 minutes. Each video is chaptered, giving you quick control over watching the segments that you need. You can watch the full video to learn how to use […]

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OTS Training Workshops + Sharing a PowerPoint to a Skype for Business Meeting

Upcoming OTS Training Workshops: Wednesday, August 10th WordPress for Staff: Small Scale Web Publishing – 2:00pm-4:00pm – Cook 404A Thursday, August 11th Blackboard – Interactive Tools – 10:00am-11:30am – Online Tuesday, August 16th Blackboard – Tests and Assignments – 10:00am-11:30am – Online Thursday, August 18th Blackboard – Grade Center – 10:00am-11:30am – Online Tuesday, August […]

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OTS Training Workshops + Outlook 2013 Keyboard Shortcuts

OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Upcoming OTS Training Workshops: Thursday, July 28th WordPress for Organizations: Small Scale Web Publishing – 10:00am-12:00pm – Cook 404A Tuesday, August 9th Blackboard – Introduction – 10:00am-11:30am – Online Thursday, August 11th Blackboard – Interactive Tools – 10:00am-11:30am – Online Tuesday, […]

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OTS Training Workshops + PowerPoint Keyboard Shortcuts

OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Upcoming OTS Training Workshops: Thursday, July 14th Panopto – 1:00pm-2:30pm – Cook 404A Friday, July 15th WordPress for Faculty/Staff: Small Scale Web Publishing – 10:00am-12:00pm – Cook 404A Monday, July 18th Creating Accessible PDF Documents – 2:00pm-4:00pm – Admin 113A Thursday, […]

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OTS Training Workshops + TU WordPress How To Videos

OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Upcoming OTS Training Workshops: Wednesday, July 13th Office 365: OneDrive – 10:00am-12:00pm – Admin 113A Thursday, July 14th Panopto – 1:00pm-2:30pm – Cook 404A Friday, July 15th WordPress for Faculty/Staff: Small Scale Web Publishing – 10:00am-12:00pm – Cook 404A Monday, July 18th Creating […]

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OTS Training Workshops + Word 2013 Shortcuts

OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Upcoming OTS Training Workshops: Wednesday, July 13th Office 365: OneDrive – 10:00am-12:00pm – Admin 113A Thursday, July 14th Panopto – 1:00pm-2:30pm – Cook 404A Friday, July 15th WordPress for Faculty/Staff: Small Scale Web Publishing – 10:00am-12:00pm – Cook 404A Monday, July 18th Creating […]

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OTS Training Workshops + Tips for Managing Email

OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Upcoming OTS Training Workshops: Tuesday, June 21st WordPress for Faculty, Staff & Organizations: Working Session – 9:00am-4:00pm – Cook 404A Friday, June 24th Office 365: OneDrive – 9:30am-11:30am – Cook 404A Wednesday, June 29th WordPress for Faculty/Staff: Small Scale Web Publishing […]

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New Software Session: learn how to manage Outlook email in a 10 minute video!

Skip the workshop, watch a brief video instead – OTS Training’s “Software Sessions” is a series of comprehensive videos that condense 90-120 minutes of technology training into 10 minutes. Each video is chaptered, giving you quick control over watching the segments that you need. You can watch the full video to learn how to use […]

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OTS Training Workshops + Windows 10 Resources

OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Upcoming OTS Training Workshops: Wednesday, June 8th Office 365: OneDrive – 2:00pm-4:00pm – Cook 404A Thursday, June 16th Creating Accessible PDF Documents – 10:00am-12:00pm – Admin 113A Monday, June 20th WordPress for Faculty & Staff: Small Scale Web Publishing – 1:30pm-3:30pm – Cook 404A […]

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OTS Training Workshops + Need Help With Your WordPress Site?

OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Upcoming OTS Training Workshops: Thursday, June 2nd WordPress for Faculty & Staff: Small Scale Web Publishing – 9:30am-11:30am – Cook 404A Tuesday, June 7th WebEx Training for Students – 11:00am-12:00pm – WebEx Session Tuesday, June 7th Excel: Advanced – 1:00pm-4:00pm – Admin 113A Wednesday, June 8th Office […]

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OTS Workshops + Changing Your Theme in TU’s WordPress

OTS Training has added workshops through December 2016. Please visit our workshop schedule for more information! Upcoming OTS Training Workshops Wednesday, May 25th WordPress for Faculty, Staff & Organizations: Working Session – 9:00am-4:00pm – Cook 404A Thursday, May 26th Panopto – 1:30pm-3:00pm – Cook 404A Thursday, June 2nd WordPress for Faculty & Staff: Small Scale Web Publishing – 9:30am-11:30am – Cook 404A Tuesday, June […]

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