As of July 1, Blackboard support for faculty and students now provides by the newly expanded on-campus TU Blackboard team. The remote service, Blackboard 24/7, is no longer used for accessing support. This move is in response to faculty requests and on-going research through the Blackboard Adoption Initiative. What this means for the campus Support […]
Tag Archives | Blackboard support
Blackboard support returns to campus next week
Blackboard support for faculty and students will be provided by the newly expanded on-campus TU Blackboard team. This move away from the remote Blackboard 24/7 support service is in response to faculty requests and on-going research through the Blackboard Adoption Initiative, and is effective as of July 1, 2018. What this means for the campus Support […]
Blackboard support returns to campus
The move away from the remote Blackboard 24/7 support service is in response to faculty requests and on-going research through the Blackboard Adoption Initiative. The return of Blackboard support to campus is effective as of July 1, 2018. What this means for the campus Support and resolution for TU-specific issues will be provided directly from the […]
Blackboard unavailable December 23 at 8 p.m. due to application of cumulative patch
Starting at 8 p.m. on December 23, 2017, Blackboard will be down for approximately 12 hours. During this time, Blackboard engineers will apply a cumulative patch to the system. The purpose of this patch is due to end of life of the service Crocodoc, which is the current inline grading tool for assignments. After the […]
Blackboard Support Services have expanded
To address the needs of faculty and students, the TU Blackboard team has expanded Blackboard support services. What’s new? Faculty can now avoid on-hold wait time by scheduling 30 minute appointment times in advance with a Blackboard expert to address an issue or learn how to use a feature in Blackboard. TU-specific self-help documents have […]
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