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Faculty/Staff Help Center’s Top 5 FAQs

On a regular basis the Office of Technology Services will compile the most frequent issues fielded by the Faculty/Staff Help Center support staff to create a top five frequently asked questions list. The top five FAQs will be linked in Daily Digest and will include references to Web pages, self-help quicksheets, workshop information and Knowledge […]

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Become an Early Adopter of Office 2003!

In the near future the Office of Technology Services will upgrade all university-owned office or notebook computers to Microsoft Office 2003. OTS is providing an Early Adopter window for faculty and staff interested in “avoiding the crunch.” To become an early adopter read the Early Adopter Guide at {http://wwwnew.towson.edu/adminfinance/ots/facstaff/services/documents/Office2003Upgradeflyer.pdf}.

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Canning Spam

In the twenty-first century, e-mail is one of the most efficient forms of communication. Unfortunately, e-mail is not much use if your inbox is crammed with spam each day. Spam is unsolicited junk e-mail sent in bulk, usually to a list gathered (by legal or illegal means) from subscribers to a Web site distribution list, […]

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Coming Soon . . .

The Faculty/Staff Help Center’s Top 5 FAQs! On a regular basis the Office of Technology Services will compile the most frequent issues fielded by the Faculty/Staff Help Center support staff to create a top five frequently asked questions list. The top five FAQs will be linked in Daily Digest and will include references to Web […]

Read full story

Become an Early Adopter of Office 2003!

In the near future the Office of Technology Services will upgrade all university-owned office or notebook computers to Microsoft Office 2003. OTS is providing an Early Adopter window for faculty and staff interested in “avoiding the crunch.” For more information go to {http://wwwnew.towson.edu/adminfinance/ots/facstaff/services/office2003upgrade.asp}.

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Modified Hours for Technology Support Over Spring Break

Student Computing Services – Sunday, March 19: Closed – Monday – Thursday, March 20-23: 8 a.m. – 4:30 p.m. – Friday, March 24: 8 a.m. – 4 p.m. – Saturday, March 25: Closed – Sunday, March 26: Noon – 11:30 p.m. (Note: resume regular hours) To view SCS’ regular hours go to {http://wwwnew.towson.edu/adminfinance/ots/SCS/hours/current.htm}. Faculty/Staff Help […]

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OTS Warns of “Phishing” E-mails

The Office of Technology Services is aware of incoming e-mails claiming to be from Chase Bank Inc. asking faculty and staff members to provide sensitive personal information in order to reactivate their account. If you receive this e-mail, delete it immediately! The attempted e-mail scam is using a process called ?phishing,? in which a sender […]

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Become an Early Adopter of Office 2003!

In the near future the Office of Technology Services will upgrade all university-owned office or notebook computers to Microsoft Office 2003. OTS is providing an Early Adopter window for faculty and staff interested in “avoiding the crunch.” For more information read the TechTalk article on this topic at {http://wwwnew.towson.edu/techtalk}.

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TechTalk Now Available

The latest editon of the Office of Technology Services’ e-newsletter, TechTalk, is now available at {http://wwwnew.towson.edu/techtalk}. In this issue: – Happy Birthday, Towson Unplugged! – Lights, Camera, Action! Movie Tutorials Provide Interactive Training Experience – Campus to Upgrade to Office 2003 – Reserving Digital Cameras and Camcorders – Mac Corner

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Additional Downtime Planned for OTS’ Sunday Maintenance Window

The following downtimes will occur February 26 during the Office of Technology Services’ Sunday maintenance window: ALL TU NETWORK SERVICES SPORADICALLY UNAVAILABLE, 6 a.m.-12 noon Web services affected include: – Internet – Blackboard – e-mail – Peoplesoft – Tiger – Virtual Private Network (VPN) – Pylon – Remote Access Server (RAS) – Citrix This intermittent […]

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Unplug Yourself! Check Out TU’s Wireless Network

Towson Unplugged ? The freedom to access Internet and network resources anytime, anywhere . . . Towson Unplugged, one of the largest wireless networks in the Baltimore metro area, is a free and optional service that lets you break away from your network wall jack! – Check your e-mail over lunch at The Den . […]

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Student Computing Services Has Moved

Student Computing Services (SCS) has temporarily relocated to rooms 103 and 107 of the Enrollment Services building for spring semester 2006 due to renovations to its permanent location on the first floor of Cook Library. SCS is TU students? one stop for computing assistance, offering a triad of integrated support services. All components of SCS […]

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Additional Downtime Planned for OTS’ Sunday Maintenance Window

The following downtimes will occur February 5 during the Office of Technology Services’ Sunday maintenance window: NEW! ALL TU NETWORK SERVICES SPORADICALLY UNAVAILABLE, 6 a.m.-12 noon Web services affected include: – Internet – Blackboard – e-mail – Peoplesoft – Tiger – Virtual Private Network (VPN) – Pylon – Remote Access Server (RAS) – Citrix This […]

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Student Computing Services Located in Enrollment Services 103, 107 for Spring Semester

Student Computing Services (SCS) has temporarily relocated to rooms 103 and 107 of the Enrollment Services building for spring semester 2006 due to renovations to its permanent location on the first floor of Cook Library. SCS is TU students? one stop for computing assistance, offering a triad of integrated support services. All components of SCS […]

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Student Computing Services Has Moved

Student Computing Services (SCS) has temporarily relocated to rooms 103 and 107 of the Enrollment Services building for spring semester 2006 due to renovations to its permanent location on the first floor of Cook Library. SCS is TU students? one stop for computing assistance, offering a triad of integrated support services. All components of SCS […]

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Student Computing Services Located in Enrollment Services 103, 107 for Spring Semester

Student Computing Services (SCS) has temporarily relocated to rooms 103 and 107 of the Enrollment Services building for spring semester 2006 due to renovations to its permanent location on the first floor of Cook Library. SCS is TU students? one stop for computing assistance, offering a triad of integrated support services. All components of SCS […]

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Do Your Part to Avoid Computer Problems at the Beginning of the Semester

Before the start of the spring semester the Office of Technology Services highly recommends that all campus computers connected to the TowsonU domain be turned on to ensure they receive all security updates. This is especially critical in academic departments where many computers are turned off during minimester. Turning on computers before all faculty and […]

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Upgrade to McAfee VirusScan 8

Starting Tuesday, Jan. 24, the Office of Technology Services will begin upgrading Windows-based, faculty and staff computers to McAfee VirusScan Enterprise 8.0i. This campus-wide upgrade will provide a standard anti-virus application on all computers to help protect the university against the growing threat of computer viruses. This version of McAfee VirusScan provides automatic updates of […]

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OTS Faculty/Staff Help Center Temporarily Relocates to Cook 29

The Office of Technology Services Faculty/Staff Help Center has temporarily moved to room 29 in Cook Library for the duration of spring semester 2006 due to construction. Telephone and e-mail support will continue as usual. Walk-in service to the Help Center is available for all faculty and staff during regular business hours. Press the buzzer […]

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Student Computing Services Has Moved to its New Location in Enrollment Services

Student Computing Services (SCS) has temporarily moved to rooms 103 and 107 of the Enrollment Services Building for the duration of spring semester 2006. The SCS PC Lab, the Learning Center, the Service Desk and the Optical Mark Recognition (OMR) scanning service have relocated to Enrollment Services, as well as SCS’ full-time and student staff. […]

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