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Going to be out of the office? Computer Therapy shows how to customize your phone settings

Preparing for the holiday break? Consider setting up an alternate greeting on your desk phone. Watch one of our earlier Computer Therapy episodes to learn how to set up your alternate greetings, which are ideal for use whenever you are out of the office on vacation, during breaks, or on sick days. Do you have an idea for […]

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This week’s Computer Therapy: Personalizing your WebEx Personal Meeting Room

In this week’s Computer Therapy episode, we’re going to show you some fun and creative ways to personalize your Personal Meeting Room in WebEx. Watch the video to learn about customizing how participants see your room when they join your meeting. Do you have an idea for a future episode of Computer Therapy? Send your […]

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OTS Training Workshops + Easily Setup an Out of Office Automatic Reply in Outlook

Panopto – Lecture Recording Software Wednesday, November 15th, 2017 – 2:00pm-3:30pm Cook 404A Utilize instructional recording software to enhance your course. Duo Multi-Factor Authentication WebEx Session Wednesday, November 15th, 2017 – 2:00pm-2:15pm – WebEx Learn how to maximize security by using this multi-factor authentication software. SharePoint: Fundamentals for Site Contributors Thursday, November 16th, 2017 – […]

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Using Duo? Enroll additional backup devices to avoid issues

Duo Multi-Factor Authentication uses the devices, like phones or tablets, that you enroll to contact you for authentication. If you are using Duo, you should already have enrolled a primary device, but it is important to have more than one device enrolled. Backup devices could be an office desk phone, a home landline, a tablet, or […]

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OTS Training Workshops + Quickly Give Your Document a Makeover

  DUO Multi-Factor Authentication Walk-In Session (BYOD) Wednesday, November 8th, 2017 – 10:00am-2:00pm – Cook 404A Bring your mobile device (iPhone, Android, iPad, etc.) to this walk-in session and learn how to enroll and manage your devices. Excel: Fundamentals Thursday, November 9th, 2017 – 9:30am-12:30pm – Cook 404A Form a solid foundation of knowledge in Microsoft […]

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This week’s Computer Therapy: Five technology tools you should be using

In this week’s Computer Therapy episode, we share the Office of Technology Services’ (OTS) top five most helpful technology tools. Watch the video to learn about each tool, why you should use it, and where to go for more information. Do you have an idea for a future episode of Computer Therapy? Send your idea to computertherapy@towson.edu and […]

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Get help with enrolling a device in Duo at today’s walk-in sessions – no appointment needed!

Would you like help with enrolling a smartphone and/or tablet in Duo Multi-Factor Authentication? Today, the Office of Technology Services (OTS) will provide hands-on assistance and walk you through the process. Date: Today, Thursday, November 2 Time: 9-11 a.m. and 3-4 p.m. No appointment needed, just stop by! Location: College of Liberal Arts foyer, between […]

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OTS Training Workshops + Easily Brush up on Critical TU Technologies

Creating Accessible PDF Documents Tuesday, November 7th, 2017 – 10:00am-11:30am – Cook 404A Learn how to take an existing document and make it accessible to people with disabilities. OneNote: Introduction Tuesday, November 7th, 2017 – 2:00pm-4:00pm – Cook 404A Learn the basics of OneNote, a comprehensive note taking app. DUO Multi-Factor Authentication Walk-In Session (BYOD) Wednesday, […]

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Get walk-up help with enrolling a device in Duo – no appointment needed!

Would you like help with enrolling a smartphone and/or tablet in Duo Multi-Factor Authentication? Tomorrow, the Office of Technology Services (OTS) will provide hands-on assistance and walk you through the process. Date: Thursday, November 2 Time: 9-11 a.m. and 3-4 p.m. No appointment needed, just stop by! Location: College of Liberal Arts foyer, between the Towsontown […]

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Get help with enrolling a device in Duo at next week’s walk-in sessions

Would you like help with enrolling a device in Duo Multi-Factor Authentication? Next week, the Office of Technology Services (OTS) will provide hands-on assistance and walk you through the process. Date: Thursday, November 2 Time: 9-11 a.m. and 3-4 p.m. No appointment needed, just stop by! Location: College of Liberal Arts foyer, between the Towsontown parking […]

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OTS Training Workshops + Help is Here for Duo Device Registration

  WordPress for Faculty and Staff Wednesday, October 25th, 2017 – 2:00pm-4:00pm – Cook 404A Give your individual website a professional look online with TU’s WordPress web publishing. Excel: Advanced Thursday, October 26th, 2017 – 1:00pm-4:00pm – Cook 404A Maximize the effectiveness of Excel using common power tools. DUO Multi-Factor Authentication Walk-In Session (BYOD) Monday, October 30th, […]

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OTS Training Workshops + Download Microsoft Office 2016 Software for Free to Your Personal Computer

DUO Multi-Factor Authentication Walk-In Session (BYOD) Thursday, October 19th, 2017 – 12:00pm-4:00pm – Cook 404A Bring your mobile device (iPhone, Android, iPad, etc.) to this walk-in session and learn how to enroll and manage your devices. Duo Multi-Factor Authentication WebEx Session Friday, October 20th, 2017 – 11:00am-11:15am – WebEx Learn how to maximize security by […]

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OTS Training Workshops + Quickly Find Notes in OneNote

Upcoming OTS Training Workshops Panopto – Lecture Recording Software Thursday, October 12th, 2017 – 10:00am-11:30am Cook 404A Utilize instructional recording software to enhance your course. Office 365: OneDrive Tuesday, October 17th, 2017 – 2:00pm-4:00pm – Cook 404A Collaborate, store and create documents and files using Microsoft OneDrive. DUO Multi-Factor Authentication Walk-In Session (BYOD) Thursday, October […]

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Here’s how to securely save files using TU network storage

Network storage allows us to keep files securely backed up and accessible from any on campus location. This process may involve manually mapping a network drive which can be daunting. In this episode of Computer Therapy, we show you how to map a network drive on both a PC and a Mac. Do you have […]

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OTS Training Workshops + Easily Add Online Pictures in Microsoft Office

Upcoming OTS Training Workshops SharePoint: Fundamentals for Site Contributors Thursday, October 5th, 2017 – 1:00pm-3:00pm – Cook 404A Maximize group collaboration with this web-based service tied into Office 365. Creating Accessible PDF Documents Tuesday, October 10th, 2017 – 9:30am-11:00am – Cook 404A Learn how to take an existing document and make it accessible to people with […]

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How to use technology to make meetings more productive

Make the most of your meetings! This episode of Computer Therapy will reveal some handy techniques to help make meetings (and meeting prep time) more effective using technology, including Microsoft Word and Outlook, to maximize your time. Do you have an idea for a future episode of Computer Therapy? Send your idea to computertherapy@towson.edu and we will […]

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OTS Training Workshops + Let OneNote Help You With Your Work

Upcoming OTS Training Workshops   OneNote: Introduction Wednesday, September 20th, 2017 – 1:00pm-3:00pm – Cook 404A Learn the basics of OneNote, a comprehensive note taking app. Creating Accessible PDF Documents Thursday, September 21st, 2017 – 10:00am-11:30am – Cook 404A Learn how to take an existing document and make it accessible to people with disabilities. DUO Multi-Factor […]

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New videos help faculty with Lynda.com playlists

Lynda.com is a free online tutorial service available to the campus. Now that the semester is underway, consider supplementing your in-class teaching with a Lynda.com playlist. OTS Training has produced two new videos that can help you with creating and sharing a playlist. Faculty can visit www.towson.edu/lynda to access more resources from OTS Training, learn about […]

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OTS Training Workshops + Quickly Navigate an Excel Spreadsheet with These Keyboard Shortcuts

Upcoming OTS Training Workshops Excel: Fundamentals Thursday, September 14th, 2017 – 10:00am-1:00pm – Cook 404A Form a solid foundation of knowledge in Microsoft Excel. OneNote: Introduction Wednesday, September 20th, 2017 – 1:00pm-3:00pm – Cook 404A Learn the basics of OneNote, a comprehensive note taking app. Creating Accessible PDF Documents Thursday, September 21st, 2017 – 10:00am-11:30am – Cook […]

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OTS Training Workshops + Quickly Start a Meeting with WebEx Personal Meeting Room

Upcoming OTS Training Workshops DUO Multi-Factor Authentication Walk-In Session (BYOD) Wednesday, September 6th, 2017 – 10:30am-2:30pm – Cook 404A Bring your mobile device (iPhone, Android, iPad, etc.) to this walk-in session and learn how to enroll and manage your devices. WebEx Information Session Wednesday, September 6th, 2017 – 2:00pm-2:45pm – Online Discover how to remotely […]

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