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OTS Workshop Calendar + Retrieving Voicemail from the Web

Tips and Training from the Office of Technology Services

Below is a list of our upcoming free training workshops. Scroll down to get this week’s software tip!

 

Thursday, May 23

Word 2010: Working with Styles and Themes, 9 – 10 a.m., Cook 3

Tuesday, May 28

Word 2010: Using Collaborative Editing Tools, 10:30 – 11:30 a.m., Cook 3

 

SOFTWARE TIP OF THE WEEK

 

VoIP Phones           Retrieving Voicemail from the Web

  1. Open your internet browser and type www.towson.edu/voicemail in the address bar.
  2. The Cisco Personal Communications Assistant page will appear. Type your Username (NetID) and Password in the upper right hand corner of the webpage (Fig 4, 1).
  3. Click Login
  4. Under Welcome to the Cisco Personal Communications Assistant heading, click the Web Inbox link.
  5. If the Security Warning dialog box appears, click Yes.
  6. From the Web Inbox, you will see all your messages.  You have the following options:

 

  • Play the message – Double click on a message and it will begin to play
  • Forward the message
  • Choose additional options such as making the message Urgent or requesting a Read Receipt by clicking in the corresponding checkbox.
  • Mark Unread – Click once on the message and then click the Mark unread button in the
    bottom right corner of the message The message will become bold.
  • Delete – Click once on the message and then click the Delete button in the bottom right
    corner of the message. The message will be deleted.

Click the Sign Out button at the top of the page when complete.

 

To sign up for free technology workshops or view additional materials related to software training, visit OTS Training online. You can also contact us directly regarding any software training related issues at  or 410-704-4070. You can also follow us on Twitter.