The OTS Blackboard Support Team maintains a Known Issues page containing up-to-date information about Blackboard service problems. Faculty, staff and students can use their NetID to opt-into email alerts sent when the support team adds or updates an announcement. To sign up:
1. Use your web browser to view {http://bbweb.towson.edu}
2. Click on the gold ?System Status? tab at the top-right of the screen
3. Click the ?Sign In? link in the upper right-hand corner of the window
4. Click the ?Items? option under the ?List Tools? heading
5. Select the ?Alert Me? button and then select ?Manage My Alerts?
6. Click the “Add Alert” link
7. Select the radio button in front of “Known Issues” on the right hand side of the window. (you may have to scroll down to see this option)
8. Click the “Next” button
9. Enter/select your desired options for notifications
10. Click the “OK” button
You will receive an email letting you know you’ve signed up. If you have any questions, concerns, or would like further explanation, please let me know.
Note: This site has received a recent upgrade. If you were signed up for alerts before October 2011, you will need to reestablish your email alerts.
A log of the Blackboard service?s planned and unplanned downtime is also available by clicking the ?Service History? option on the left side of the screen.
As always, the Bb Team is available to you by emailing {blackboard@towson.edu}.
