As you are aware, the University is in the process of updating the campus OneCard. The changeover to the new OneCard will require that many OneCard activities (building access, points, etc.) be temporarily suspended during the conversion. The campuswide re-card effort to convert systems to the new OneCards will begin on June 28th and last through June 30, 2004.
When systems using the OneCard are again operational on July 1, 2004, your current OneCard will no longer be valid. If you have not received your new OneCard by this date, it may be obtained by visiting the Auxiliary Services Business Office located in the University Union room 118. It is suggested that you visit the Business Office after 1pm during the month of July and after the 12th of July, as we will be processing new student OneCards for those enrolled in the TU CARES program.
OneCard Dining and Retail Point Accounts
During this interruption, you will not be able to use retail or dining points for purchases except as detailed below. The preferred payment method during this period at dining and retail locations will be cash.
We realize that many OneCard account holders may prefer to use their dining points during this time. Therefore, a manual process has been developed as a method to use your dining points during the OneCard system downtime. Each register at dining service locations will be equipped with a log to record dining point transactions. Customers will be required to sign the log providing authorization to debit their dining point account when the system is again operational.
The OneCard readers at vending locations will not be operational during this system downtime.
Please note that a negative balance as a result of insufficient funds in your dining or retail point accounts will be transferred to your financial account at the Bursar?s Office.
If you have any questions please call the Auxiliary Services Business Office at 410-704-2284.
Summer Office Hours – (May 24 – August 6, 2004)
Monday 8:30 a.m. – 7:00 p.m.
Tuesday 8:30 a.m. – 4:00 p.m.
Wednesday 8:30 a.m. – 4:00 p.m.
Thursday 10:00 a.m. – 7:00 p.m.
Friday 8:30 a.m. – 4:00 p.m.
Door Access
Please refer to pertinent information based on your building location.
Administration, Enrollment Services, General Services, and 7800 York Road:
Your new OneCard will begin providing access on Thursday, July 1, 2004. Both your old and new OneCard will provide access (based on your permissions) until Friday, July 9, 2004. After July 9, 2004 only the new OneCard will provide access. Questions or access issues for these buildings should be directed to the Lock Shop at X42406.
Burkshire, Cook Library, Towson Run, Residence Tower, and Richmond Hall:
Your new OneCard will begin providing access on Thursday, July 1, 2004. There may be a brief service interruption on Wednesday, June 30, 2004. The old OneCard will no longer work after June 30, 2004.
Questions or access issues for these buildings should be directed to Auxiliary Services at X43846.
