The Disney Institute’s world-renowned “Disney Keys to Excellence” program is coming to the College of Notre Dame of Maryland campus on September 25, 2008. The College has invited faculty and staff from Towson University to attend this widely acclaimed program at $50 – $90 off of the standard guest fee (using promotional code CNDEMLE).
This one-day workshop offers a rare opportunity to take an exclusive look at the “business behind the magic.” The program provides strategies for becoming more effective business leaders and managers, thus making it an ideal complement to our focus on business and professional development.
Participants will learn business best practices from Walt Disney World insiders and discover ways to adapt and apply those best practices to their own organizations. Core topics include:
? Leadership, Disney Style – Discover how effective leadership has driven Disney’s employee/customer satisfaction and bottom-line results from the company’s inception to today.
? Management, Disney Style – Understand the importance of integrating corporate culture into selection, training and care of your employees.
? Customer Service, Disney Style – Explore world-renowned Disney principles for service excellence.
? Loyalty, Disney Style – Learn the key practices and principles in building and sustaining loyalty that have made Disney a trusted and revered brand around the world for more than 75 years.
Event Registration and Information:
Date: September 25, 2008
Location: College of Notre Dame of Maryland
Web site: {www.keysbaltimore.com} (look for registration options on the left side of the site)
Email: {registrations@keysUS.com}
Phone: 877-544-2384
Fax: 913-712-9247
The program fee includes registration, program materials, continental breakfast, catered lunch and two catered breaks.
