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OTS Training’s New Software Sessions: 90-120 minutes of software training in a short 10 minute video

Need to learn about how to use technology topic but short on time? Skip the workshop, watch a brief video instead! OTS Training introduces Software Sessions, a series of comprehensive videos that condense 90-120 minutes of technology training into 10 minutes. Each video is chaptered, giving you quick control over watching the segments that you […]

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Active Shooter Training – sign up now

When an active shooter situation happens, you’re forced to respond fast. Learn proven strategies for surviving an active shooter in the one-hour Civilian Response to Active Shooter Events (CRASE) course. Cpl. Joe Gregory of the Office of Emergency Preparedness will share the new “avoid, deny and defend” strategy as well as tactics to prevent door […]

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Out of Office? Set up an auto-reply.

If you are out sick or away on vacation, let people who send you email messages know that you are unavailable with an “Out of Office” auto reply email. Certain group mailboxes can also use this customizable feature to auto-respond to incoming emails. Replies can be manually set or scheduled to begin and end on specific dates, and can include […]

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OTS Training: How to Request and Add a Maildrop

OTS Training presents Requesting and Adding a Maildrop, an instructional video on how to create a maildrop in your Outlook account. A maildrop is a shared mailbox assigned to a department or organization. For more information about this video or any additional training topics, please contact OTS Training at training@towson.edu or 410-704-4070.    

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Introducing Personal Meeting Rooms in WebEx

Personal Meeting Rooms are available in WebEx to anyone who has a WebEx host account. Personal Meeting Rooms are available at all times and can be accessed by sharing the host’s unique and permanent URL. They may be used for office hours or to start an instant WebEx meeting. Personal Meeting Rooms are easy to […]

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Bits and Bytes: Using the Evernote app to get organized in the New Year

Evernote is a free suite of software and services designed for notetaking and archiving. A “note” can be a piece of formatted text, a full webpage or webpage excerpt, a photograph, a voice memo, or a handwritten “ink” note. Notes can also have file attachments. Notes can be sorted into folders, then tagged, annotated, edited, […]

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OTS Workshop Calendar + Getting Organized in the New Year

Tips and Training from the Office of Technology Services Below is a list of our upcoming free training workshops. Tuesday, January 14 WebEx Information Session, 1:00 – 2:00 p.m., online via WebEx Thursday, January 16 Contribute Software Overview, 9:00 – 10:30 a.m., Cook 3 Tuesday, January 21 Word 2013: Working with Tables, Lists, and Charts, […]

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