The fall 2013 Open Enrollment (OE) Correction Period for all Maryland state insurance benefits officially ends today Thursday, October 31.
Active regular faculty and staff members and retirees who are currently enrolled in state benefits will have to use the Interactive Voice Response (IVR) system to make any changes. The IVR phone lines are in operation now and will close at midnight tonight. The inability to make changes due to not being able to get through on busy IVR lines normally doesn’t qualify for a special exception for late enrollment.
The IVR voice numbers are 410-669-3893 or 1-888-578-6434; individuals who are deaf, hard of hearing or have a speech disability should use Relay or 711.
If a regular employee is not accepted by the IVR, he or she will have to complete and hand-deliver an active OE worksheet along with all required dependent documentation to Human Resources before 5 p.m. today.
Direct pay employees cannot use the IVR and will therefore have to complete and hand deliver their OE worksheet, along with all other required dependent documentation, to Human Resources before 5 p.m. today in order to enroll or make any changes during OE.
Details for this OE period, including the new benefits booklet along with the premium rates for 2014 and details about the Affordable Care Act, are posted on the state’s website, accessible at http://dbm.maryland.gov/benefits/Pages/HBHome.aspx .
T3 is used as the primary means to share information about Open Enrollment. Previously posted OE Updates and announcements with additional details are available on T3 by scrolling through the Faculty/Staff section.
Questions should be directed to Dave Curtis, x46018, email: dcurtis@towson.edu or Gail Price, x46017 email: gprice@towson.edu.
