Jack Cade?s Nightmare (Management & Supervision Certificate Core Course)
Date: Thursday, October 8, 2009
Time: 9 a.m. to noon
Location: Administration Building, room 120
Presented by: Dan Leonard, Office of the President
This course shows how ?common-sense? solutions can get supervisors into trouble. New and experienced supervisors are made aware of the costs and dangers in ignoring or improperly handling personnel problems covered by a wide range of federal regulations.
[Just Added!] What Every Towson Supervisor Needs to Know (Management & Supervision Certificate Core Course)
Date: Monday, October 19, 2009
Time: 9 a.m. to noon
Location: Administration Building, room 120
Presented by: Office of Human Resources
Learn the essentials of effective supervision by exploring the biggest mistakes supervisors make and how to avoid them, how to motivate and keep your best employees; how to implement University values of customer service and diversity; how to delegate for development by taking advantage of “coachable moments”, and learn your role in developing your staff.
[Just Added!] Conflict Resolution for Supervisors and Managers (Management & Supervision Certificate Core Course)
Date: Monday, October 19, 2009
Time: 1 p.m. to 4 p.m.
Location: Administration Building, room 120
Presented by: Office of Human Resources
This workshop will help you manage conflict to strengthen workplace relationships by turning conflict into productive, collaborative discussions that further promote the exchange of information and ideas. Attend this workshop to gain a deeper understanding of the elements of conflict, recognize the various conflict management styles, learn tips for handling conflict, learn to take ownership of conflict management, and enhance your own conflict management skills.
Sign up and attend both October 19 workshops and lunch is on us!
Leadership Foundations for Supervisors and Managers (Leadership Certificate Core Course)
Date: Thursday, October 22, 2009
Time: 9 a.m. to 4 p.m.
Location: Administration Building, room 120
Presented by: Joe Raia, Glimmerglass Consulting and Training
Your leadership approach and effectiveness has a tremendous impact on individual and team performance and on the workplace environment. To make a more positive impact, it is crucial that leaders take a more conscious, deliberate look at how they lead. This highly interactive workshop helps you address key questions and issues about leadership: What do we really mean by ?leadership? at Towson? What are the key expectations, the key skills and characteristics of effective leaders? What can I do to develop stronger leadership practices? [Lunch provided]
Lunch & Learn: Stress Management
Date: Friday, October 23, 2009
Time: noon to 1 p.m.
Location: Administration Building, room 120
Presented by: Nancy Hensler, Ph.D., Counseling Center
Identify the sources of stress and distress, discuss strategies for dealing with stress, and develop personalized action plans for managing stress in your life.
Mock Hearings for Supervisors/Managers (Management & Supervision Certificate Elective Course)
Date: Thursday, October 28, 2009
Time: 9 a.m. to noon
Location: Administration Building, room 120
Presented by: Jo Ann Joseph, Office of Human Resources
Are you prepared for a grievance/disciplinary hearing? Gain knowledge of expectations and the process by participating in the mock grievance/disciplinary hearing based upon multiple hypothetical workplace scenarios. Recommended prerequisite: Employee/Employer Relations and the Supervisor or equivalent training.
Please register online for these workshops at {http://www.towson.edu/adminfinance/hr/training/coursesignup.asp}.
TEC Featured Course of the Month: Leading By Enabling (lean_01_a03_bs_enus)
In this course, you’ll learn how to enable your employees by providing more choices and fostering competence. You’ll understand why offering visible support to your people makes them able to “make the call” when necessary. This course will also assist you in discovering common aspirations, improving your interpersonal skills, communicating your passion, and making your vision tangible. You will understand the importance of developing shared goals and integrative solutions while building relationships based on trust. Finally, you’ll discover how you, as a leader, can foster critical-thinking skills in your employees. You’ll discover how to get people to challenge their assumptions, and you’ll learn methods you and your employees can use to imagine and explore alternatives.
Please login to TEC to complete this course at {http://www.towson.edu/tec}.
Contact Acting Training & Development Director, Mike Noll, at x4-6015 or {mnoll@aol.com} with questions or for additional information.
