Many supervisors find themselves caught in conflicts involving their staff, students, faculty, or others associated with the University. Resolving conflict can be challenging and a distinct set of skills is required to bring a timely and effective end to the problem. Managers must lay the foundation for dealing with and working through conflict. This workshop will help you manage conflict to strengthen workplace relationships by turning conflict into productive, collaborative discussions that further promote the exchange of information and ideas. Attend this workshop to gain a deeper understanding of the elements of conflict, recognize the various conflict management styles, learn tips for handling conflict, learn to take ownership of conflict management, and enhance your own conflict management skills.
Wednesday, June 13, 2007
9:00 am – 4:00 pm in AD120
Presented by: Gloria Norman, Norman Consulting
Register: {http://wwwnew.towson.edu/adminfinance/hr/training/coursesignup.asp}
