If you are using Duo, you should already have enrolled a primary device, but it is important to have more than one device in the system. To enroll a second device, watch this quick instructional video (0:58 seconds), or follow the steps in the Managing Devices self-help doc to get started. Visit TU’s Duo webpage to access all self-help options.
Why enroll a second device in Duo?
- You can’t answer your desk phone when working remotely. Having a second device enrolled offers another option for improving access to TU resources like email when you’re checking from off-campus.
- Using a public computer requires authentication each time you log in. Faculty use Duo in classrooms when accessing Office 365 (email, OneDrive, SharePoint, etc.) and PeopleSoft (class rosters, etc.). Faculty and staff use Duo when holding meetings in conference rooms with public computers. Having a second device enrolled can be helpful in avoiding issues when you need to authenticate on different computers.
- Cell phones get mistakenly left at home, or the battery dies. Being able to authenticate with a backup device, like an iPad or Android tablet, ensures you can access the TU systems you need.
Devices you can enroll
Types of devices that can be enrolled as backups include your smart phone, flip phone, home landline, office desk phone, iPad or Android tablet. Don’t have a second device? Contact the OTS Faculty/Staff Help Center at 410-704-5151 to discuss options.
