TU home | T3 | Faculty/Staff Help Center's Top 5 FAQs

Tag Archives | Computing and Networking Notices

Faculty/Staff Help Center’s Top 5 FAQs

On a regular basis the Office of Technology Services will compile the most frequent issues fielded by the Faculty/Staff Help Center support staff to create a top five frequently asked questions list. Click this link for the July installment: {http://wwwnew.towson.edu/adminfinance/ots/documents/FAQJuly2006.pdf}

Read full story

Webmail Upgrade July 11 Offers Several Improvements

The student Webmail application {http://webmail.towson.edu} will be upgraded on Tuesday, July 11 at 7 a.m. The upgrade will offer several improvements: Improved folder and mailbox size reporting More responsive interface Ability to log into a mailbox that has exceeded its e-mail quota without first requiring a temporary quota increase Improved address book functionality Additional search […]

Read full story

Spyware: A New Anti Spyware Product Available for Campus

Towson University now supports the McAfee Anti Spyware Module and it will be automatically deployed to campus PCs beginning July 17th. The module installs into the existing McAfee VirusScan anti virus software already running on campus computers. The product will be an additional component of the MEEC software licensing program and is free to all […]

Read full story

Important Information Regarding Apple Purchases

Apple computers are making a transition to Intel processors that may affect your Apple purchase decisions. There are significant changes that may affect your current Macintosh software and hardware. Prior to purchasing Apple computer systems, please read the article on the Mac Corner Web site below, entitled, Apple to Use Intel Processors Beginning 2006: {http://wwwnew.towson.edu/adminfinance/ots/facstaff/support/maccorner.asp}

Read full story

Downtime Information for OTS’ Sunday Maintenance Window

The Computer Science Triton.towson.edu server will be offline for maintenance from 6:00 a.m. – 12:00 p.m., July 9 during the Office of Technology Services’ Sunday maintenance window. COSC student shell server and COSC student web pages will be unavailable. OTS staff will be performing planned upgrades. If you have questions about this downtime, please contact […]

Read full story

Student Computing Services (SCS) Returns to Cook Library in Late July

Student Computing Services (SCS) will return to its permanent home on the first floor of Cook Library in late July 2006, but with a few enhancements to make SCS an even more accessible and comfortable place in which to work and learn. Services will remain available throughout the transition period except as noted in the […]

Read full story

Would You Like to Be an Early Adopter of Office 2003?

In the near future the Office of Technology Services will upgrade all university-owned office or notebook computers to Microsoft Office 2003. OTS is providing an Early Adopter window for faculty and staff interested in “avoiding the crunch.” To become an early adopter read the Early Adopter Guide at {http://wwwnew.towson.edu/adminfinance/ots/facstaff/services/documents/Office2003Upgradeflyer.pdf}.

Read full story

Faculty/Staff Help Center’s Top 5 FAQs

On a regular basis the Office of Technology Services will compile the most frequent issues fielded by the Faculty/Staff Help Center support staff to create a top five frequently asked questions list. Click this link for the June installment: {http://wwwnew.towson.edu/adminfinance/ots/documents/FAQJune2006.pdf}

Read full story

Webmail Upgrade Postponed

The upgrade to the student Webmail application ({http://webmail.towson.edu}) originally planned for Tuesday, June 13 has been postponed. A complication with the upgrade has required OTS to make modifications to the upgrade process. OTS still plans to upgrade Webmail soon, and will post an announcement to the Daily Digest informing students when the new version will […]

Read full story

Webmail Upgrade June 13 Offers Several Improvements

The student Webmail application ({http://webmail.towson.edu}) will be upgraded on Tuesday, June 13 at 7 a.m. The upgrade will offer several improvements: * Improved folder and mailbox size reporting * More responsive interface * Ability to log into a mailbox that has exceeded its e-mail quota without first requiring a temporary quota increase * Improved address […]

Read full story

OTS to Upgrade Webmail June 13

The student Webmail application ({http://webmail.towson.edu}) will be upgraded on Tuesday, June 13 at 7 a.m. The upgrade will offer several improvements: * Improved folder and mailbox size reporting * More responsive interface * Ability to log into a mailbox that has exceeded its e-mail quota without first requiring a temporary quota increase * Improved address […]

Read full story

Important Information: Apple / Macintosh Computer Purchases

Apple computers are making a transition to Intel processors that may affect your Apple purchase decisions. There are significant changes that may affect your current Macintosh software and hardware. Prior to purchasing Apple computer systems, please read the article on the Mac Corner Web site below, entitled, Apple to Use Intel Processors Beginning 2006: {http://wwwnew.towson.edu/adminfinance/ots/facstaff/support/maccorner.asp}

Read full story

Become an Early Adopter of Office 2003!

In the near future the Office of Technology Services will upgrade all university-owned office or notebook computers to Microsoft Office 2003. OTS is providing an Early Adopter window for faculty and staff interested in “avoiding the crunch.” To become an early adopter read the Early Adopter Guide at {http://wwwnew.towson.edu/adminfinance/ots/facstaff/services/documents/Office2003Upgradeflyer.pdf}.

Read full story

Reminder: All Campus Web Services Unavailable, Friday, May 26, 2 p.m.-Midnight,

The following campus services will be unavailable, 2 p.m.-midnight, Friday, May 26: – Internet – Blackboard – E-mail – Peoplesoft – Tiger – Virtual Private Network (VPN) – Pylon – Remote Access Server (RAS) – Citrix – O: Drive Departmental Shares (unavailable 2 p.m., Friday, May 26 – 8 a.m., Saturday, May 27) The Office […]

Read full story

Technology Support Summer Hours – Help Center, SCS, CIAT

Faculty/Staff Help Center, May 24 – August 21 Monday – Friday, 8 a.m. – 5 p.m. Saturday, Sunday – Closed Due to construction in Cook Library, walk-in service may be interrupted or difficult during the summer months. Please call 410-704-5151 in advance to make arrangements. Student Computing Services (SCS), May 24 – August 8 Monday […]

Read full story

Faculty/Staff Help Center’s Top 5 FAQs

On a regular basis the Office of Technology Services compiles the most frequently fielded issues by the Faculty/Staff Help Center support staff to create a top five frequently asked questions list. Click this link for the second installment: {http://wwwnew.towson.edu/adminfinance/ots/documents/FAQMay2006.pdf}

Read full story

Saving Files in Computer Labs on Campus

To protect and prevent problems when saving files on computers in PC labs on campus, ask lab staff where you can safely save files. The computer labs in Cook Library, the College of Health Professions and Student Computing Services have specific recommendations for saving your files; protect your files by saving them frequently in the […]

Read full story

Important Information: Apple / Macintosh Computer Purchases

Apple computers are making a transition to Intel processors that may affect your Apple purchase decisions. There are significant changes that may affect your current Macintosh software and hardware. Prior to purchasing Apple computer systems, please read the article on the Mac Corner Web site below, entitled, Apple to Use Intel Processors Beginning 2006: {http://wwwnew.towson.edu/adminfinance/ots/facstaff/support/maccorner.asp}

Read full story

All Campus Web Services Unavailable, 2 p.m.-Midnight, Friday, May 26

The following campus services will be unavailable, 2 p.m.-midnight, Friday, May 26: – Internet – Blackboard – E-mail – Peoplesoft – Tiger – Virtual Private Network (VPN) – Pylon – Remote Access Server (RAS) – Citrix The Office of Technology Services will relocate the campus network?s core equipment to ensure its continued reliability. The timing […]

Read full story

Become an Early Adopter of Office 2003!

In the near future the Office of Technology Services will upgrade all university-owned office or notebook computers to Microsoft Office 2003. OTS is providing an Early Adopter window for faculty and staff interested in “avoiding the crunch.” To become an early adopter read the Early Adopter Guide at {http://wwwnew.towson.edu/adminfinance/ots/facstaff/services/documents/Office2003Upgradeflyer.pdf}.

Read full story